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Strategic Training Lead, International

This role is based in Weybridge, UK.


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Celebrity Cruises, part of Royal Caribbean Group, is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.


Position Summary:

The Strategic Training Lead is a role with a balanced three-part focus across international markets outside North America.

Approximately one-third of the role is dedicated to defining and governing the international training framework, tools and content model – setting clear standards, scalable learning architecture and consistent ways of working aligned to brand and commercial priorities.


Approximately one-third is focused on stakeholder leadership, acting as the central point of connection across the International Leadership Team, regional sales and training teams, Miami training and brand teams, L&D and external partners to drive alignment, adoption and clear ownership.


The final one-third is focused on training delivery, with accountability for direct delivery in markets where there is no local training resource or where tighter control is required to support strategic launches, capability recovery or priority execution.

 

PRIMARY SCOPE: International markets outside North America, including EMEA, APAC and LACAR, with accountability spanning three core areas: strategic training framework and content ownership, stakeholder leadership across key partner groups, and direct delivery support in markets without local training resource.


CORE AUDIENCES:
International Leadership Team Regional sales and training stakeholders across international markets Internal commercial teams across international markets Miami training and brand teams L&D teams External partners and suppliers.


DELIVERY MODEL:
This role is designed to balance strategy, stakeholder management and execution. The role enables by default through frameworks, governance, tools and content, while also leading alignment across stakeholder groups and delivering training directly where markets do not have local resource or where a strategic rollout requires central execution.

Essential Duties and Responsibilities:

 

Strategic Training Framework, Tools & Content:

  • Define and own the international training strategy and roadmap across markets outside North America
  • Establish frameworks, standards, governance and learning principles that create consistency across international markets
  • Own the international content model, training tools and learning architecture, including modular programmes, toolkits and scalable assets
  • Build and maintain a centralised international training library and content flow process for product, brand and launch updates
  • Ensure training priorities are aligned to broader commercial goals, premium brand positioning and business capability needs

 

Stakeholder Management & Global Alignment:

  • Act as the primary international interface across the International Leadership Team, regional sales teams, Miami training and brand teams, L&D and external partners
  • Lead alignment on training priorities, content flows, rollout planning and role clarity across stakeholder groups
  • Enable markets to adopt and localise training within agreed guardrails while providing coaching, guidance and support to improve execution quality
  • Represent international market needs and best practice in global discussions, ensuring two-way feedback between markets and Miami
  • Work closely with internal stakeholders during transition periods to define practical hand-offs, ownership boundaries and sustainable operating models

 

Training Delivery & Execution:

  • Deliver training directly in markets where there is no local market resource or where central delivery is required to support business priorities
  • Lead strategic rollouts, launch support and capability recovery initiatives where tighter control or consistency is needed
  • Use remote-first and scalable delivery approaches wherever possible, while remaining flexible to support live sessions across multiple time zones
  • Pilot new formats, tools and delivery methods before broader market scale-up
  • Track adoption, quality and impact to ensure delivery remains effective and aligned to strategic intent


Innovation, Measurement & Governance:

  • Lead the innovation agenda across international training, including digital learning evolution, modern formats and AI-enabled support within approved tools and guidelines
  • Define KPIs and measurement frameworks to track adoption, consistency, effectiveness and business impact
  • Benchmark internally and externally to keep the international training approach future-fit and commercially relevant. • Ensure strong governance, quality control and one consistent Celebrity approach to training across international markets


What We’d Love You To Have:

  • Minimum 5+ years in training, enablement, learning strategy or related role
  • Preferable within a large matrix organisation
  • CIPD, learning or training qualification desirable
  • Experience working across both strategy and delivery in a hybrid training or enablement role
  • Background in managing external agencies or partners for digital learning content
  • Experience building scalable content and improving content quality & consistency
  • Experience managing budgets and measurement frameworks
  • Strong stakeholder leadership and relationship management across senior internal and external partner groups
  • Confidence working across regional teams, global teams, Miami stakeholders, L&D and cross-functional commercial partners
  • Experience translating strategy into practical rollout plans, governance and market adoption
  • Strong facilitation and delivery capability, with credibility to lead training directly where required
  • Understanding of digital learning architecture, platform evolution and future-fit learning design
  • Data-led approach to prioritisation, measurement and continuous improvement
  • Comfortable leveraging approved AI tools and digital learning approaches to improve efficiency and impact

 We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance and more relevant details to answer any additional questions.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

 

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