Sr. Lead, Marine Performance

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We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Global Marine Operations (GMO) Team has an exciting career opportunity for a full-time Senior Lead, Marine Performance reporting to the Senior Manager, Transformation Projects

This position will work onsite in Weybridge, UK.

Position Summary:

Royal Caribbean Group’s Global Marine Operations (GMO) oversees one of the world’s leading cruise fleets — 80 ships across five brands, operating around the clock in every corner of the globe. Making that operation run with consistency and purpose requires more than good intentions. It requires infrastructure — the cadences, measures, and accountability mechanisms that turn strategy into execution.

The Senior Lead, Marine Performance is part of the team that builds and runs that infrastructure. Working within the Marine Management and Performance function, this role owns a defined set of stakeholder relationships — serving as the primary working-level contact for assigned brand marine teams and / or a set of GMO functions. The brand marine teams are also an essential control point for connections with organizations outside of GMO (e.g., brand hotel operations, Newbuild). Every person on the team operates within the same operating system; each brings it to life for their part of the organization.

This is an execution-focused role. Strategy is set at the leadership level. The mandate here is to ensure it lands — that goals are clearly defined, ownership is assigned, progress is tracked, and attention is directed where it is needed. The Senior Lead interprets the signals the performance system surfaces, understands their significance, and works with the right people to drive action. Ultimately, this work provides leadership with the visibility it needs to make fast-paced decisions, adjust priorities, and adapt strategies over time.

A person in this role needs to be organized, highly collaborative, and motivated by being at the center of how an organization operates. They will need to collaborate with subject matter experts from disparate disciplines, interpret their needs, translate them into value, risk, and financial terms, and then concisely communicate them to various executive stakeholders from other disciplines. They are developing their management career and bring genuine intellectual curiosity about what high-performing organizations look like and how they are built.

Essential Duties and Responsibilities:

• Operate the performance system for an assigned set of stakeholders. Execute the shared cadences, accountability mechanisms, and performance rhythms of the Marine Management & Performance team for assigned joint venture brand partners and GMO functions. Maintain the operating system with discipline and consistency, adapting the approach where necessary to fit the governance and working norms of partner organizations.
• Manage the working-level relationship with joint venture brand partners. Act as the primary point of contact between the Marine Management & Performance team and assigned joint venture partners. Build and maintain productive working relationships that operate effectively across organizational boundaries. Keep priorities visible, track commitments, and surface progress in a way that respects partner autonomy while maintaining GMO’s performance standards.
• Navigate the complexity of joint venture governance. Understand and work within the governance structures that define how joint venture partners engage with GMO. Identify where the shared operating model applies directly and where it requires adaptation, and bring that judgment clearly to the Sr. Manager rather than allowing ambiguity to slow progress.
• Interpret performance signals and drive action. Work with the Business Intelligence Lead to understand what the dashboards and performance indicators are showing across assigned areas. Identify where attention or intervention is needed and bring that assessment to the right stakeholders, accounting for the additional complexity of partner decision-making structures.
• Contribute to the development of the operating infrastructure. This team is building something, not only running it. Contribute to the design and refinement of cadences, intake processes, goal-setting mechanisms, and accountability tools as the function matures. Bring observations from joint venture relationships back into how the system is developed, particularly where the standard model requires adaptation for a partner context.
• Support annual planning and goal-setting cycles. Coordinate the operating plan process for assigned areas — working with stakeholders to ensure goals are clearly defined, owned, properly resourced, and connected to broader GMO priorities. Track progress through the year and identify where plans require adjustment.
• Produce clear, decision-ready output. Prepare updates, tracking reports, and briefing materials that give leadership and stakeholders an accurate picture of where things stand. Output should be concise, well-structured, and oriented toward enabling decisions rather than simply reporting activity.
• Support UK operations. Provide limited operational support to the Managing Director function based in Weybridge, accommodating the specific demands of the UK operation alongside the broader performance mandate.
• Operate as part of a cohesive team. The managers on this team serve different stakeholder relationships but share a common operating model. Bring what is working in assigned relationships back to the broader team, and apply collective learning consistently across all areas of responsibility.

Qualifications, Knowledge and Skills:

The right candidate is organized, intellectually curious, and highly collaborative. They are motivated by being at the center of how an organization operates, they take ownership of what they commit to, and they bring a genuine interest in developing their management capability. The ability to operate effectively across organizational boundaries and within complex stakeholder environments is particularly important in this role.

• Execution orientation. A track record of translating direction into results — breaking work into clear steps, assigning ownership, tracking progress, and following through to completion. Comfortable with structured rhythms and operating cadences as the foundation for reliable delivery.
• Stakeholder capability in complex environments. A natural ability to build effective working relationships across levels, functions, and organizational boundaries. Comfortable operating in environments where authority is limited and influence must be built through credibility and consistency. Understands the particular dynamics of partner and joint venture relationships.
• Analytical curiosity. Comfortable working with performance data and indicators to understand what is happening and what it means. Does not require specialist technical skills — requires the discipline to ask the right questions of what the information is showing and to act on the answers.
• Structured thinking. Able to bring clarity to complex or ambiguous situations — organizing information, identifying what matters, and communicating it in a way that enables decisions. Writes and presents with precision and purpose.
• Collaborative by nature. Performs best in a team environment where the operating model is shared and consistency matters. Actively contributes to the collective effectiveness of the function, not only to individual areas of responsibility.
• Commitment to developing management capability. A genuine interest in what good organizational management looks like in practice — in building the systems, habits, and accountability structures that allow an organization to perform consistently. Brings intellectual curiosity and ambition to a role that is as much about how work gets done as what gets done.
• Cultural awareness and professional judgment. Comfortable representing GMO in a partner context with the discretion and professionalism that external-facing relationships require.
• Domain experience. Experience in marine, cruise, or a comparable operating environment is an advantage but not a requirement.
• Education. Bachelor’s degree required; MBA or advanced degree a plus.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We are committed to providing equal employment opportunities and to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.

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