Sr Dir, Naut Ops & Fleet Capt CB

POSITION SUMMARY: 

This position is responsible for managing all day-to-day nautical operations within Fleet Operations of RCI/CEL/SS and our joint ventures, communications with the Ships Captains, and the management of all non-technical operations with particular focus on Maritime Safety, Compliance, Environment, Internal Audit, New Build, Human Resources, as well as with UK and US Nautical and Technical Operations and Global Marine Operations Global Technical Solutions support. 

As Fleet Captain, supervises the performance of the Masters and the Senior Marine Officers and servers as their first and main point of shore side contact. Assists the VP Marine Operations in all fleet wide, maritime, nautical and port matters related to Marine Operations. He/she should be readily available for consultation and support to the fleet, especially for Masters as required. 

The Fleet Captain will develop and oversee implementation of various programs as set forth by the S/VP Marine Operations and the GMO Leadership, including but not limited to injury prevention, workplace safety initiatives, and marine infrastructure issues. The Fleet Captain will also assist the VP Marine Operations in performance appraisals of onboard Senior Leaders and succession planning, ensuring hiring practices align with each brand’s strategy for inclusion and diversity employment. 

The Fleet Captain will work closely with the shipboard leadership, Shoreside departmental groups of each of the Brands and analysts to use data and operational feedback to constantly review results and trends with an aim to continuously optimization operation. Will act as Deputy in communication with onboard teams, and in the absence of the S/VP Marine Operations, will participate in Situational Management / Sit Rep calls. 

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ESSENTIAL DUTIES AND RESPONSIBILITIES: 

1. Monitors the performance of each Master through personal contact. Conduct annual Master’s performance appraisals. Provide in-person coaching to new Captains. 

2. Participates and has a leading role in the evaluation and development of vessel itineraries 

3. Coordinates the development and proper execution of all non-technical maintenance programs and schedules throughout the fleet. 

4.   Develops and leads project management for Marine Ops special projects relating to but not limited to safety, ports, and marine infrastructure. 

5. Responsible for the implementation and delivery of safety training programs for Marine Officers. 

6. Coordinates and oversees evaluation of assets, ship inspections and performance evaluations for Deck Department. 

7.   Participates in corporate FOCUS Maritime Safety Working Groups. 

8.   Ensures that each ship is operated safely, effectively, and efficiently and meets all key targets for safety (Incidents, Corrective Actions, Internal / External Audits, KPIs and Inspections), expenses management, crew satisfaction, and workplace safety. 

9.  Works closely with the Technical Team, Ship Managers, Refurbishment Project Manager, and other specialists to create a strategic plan to ensure each ship is well maintained. 

10. Continuously tracks fleet safety and KPI performance, and generates routine data driven updates and reports to appropriate shoreside and shipboard leadership personnel that will drive decision making. 

11. Understands the SQM and responsibilities in the Safety Organization according to the Emergency Plan and Station Bill. Responsible to carry out the assigned responsibilities in case of a Mass Casualty Incident (MCI) as described in the Situation Management Plan. 

12.  Ensures adherence to Navigation Policy & Procedures (NPP) across the fleet. 

13. Leads and assists in root cause analysis and lessons learned for all maritime accidents, incidents and near misses. 

14. Has overall responsibility for ensuring the preparation of ships when transitioning to and/or operating in EMEA and APAC markets. 

15. Represents Marine operations in situation management / sitrep calls and is expected to contribute to making critical decision to ensure safe outcome and the best possible guest experience on ships impacted by unusual situations. 

16. Reviews and analyzes internal and external audit and inspection reports and disseminates information for follow up and continuous improvement. 

17. Supports the Marine KPI targets setting process. 

18. Leads efforts and supports port vetting, port infrastructure, and port development for future brand deployments. 

19. Ensures the ship is in regulatory compliance and acts as liaison with Flag State, Classification Societies, USCG, ILO, USPH, and other applicable regulatory guidelines. 

20. Works with the Global Energy Team to ensure follow up on efficiency and optimization tools and projects (ENIRAM/ABB/WARTSILA). 

21. Maintains the day-to-day contact with all, Brand ship Captains, act as a liaison between the vessels and Marine Operations and as advisor/mentor to Staff Captains identified for promotion to Captains. 

22. Ensures that marine related information is processed and forwarded to the ships and involved departments in a timely manner. 

23. Responsible for new ports and regular ports of call to determine feasibility of use. This includes reviewing facilities for ports such as pilotage, tug services, adequate depth and docking space, tendering, gangway arrangements, fresh water supply, stevedoring arrangements, environmental issues etc. 

24. Request simulator runs as required or needed for safety. Assures that incidents/accidents are reported in due time to Flag State, Class and Port Sate when applicable and work closely with Safety and Environment and Risk Management with investigations of Marine related incidents, accidents and near misses. Follow up on weather forecast, especially when hurricanes/typhoons/tropical storms may pose a threat for the scheduled itinerary, advise the ships Master and VP Marine Global Fleet Management. 

25. Confers with immediate subordinates ensure that the overall Marine Nautical objectives are met. 

26. Participates with Marine Operations senior management in the development of long-range planning and objectives. 

27. Monitors the external environment and identifies opportunities to fulfil the departments needs and the company’s cost control strategies. 

28. Through Staff Captain and shipboard management, maintains all ethical and motivational standards of staff and crew. 

29. Maintain continuous dialogue with direct reports, shipboard and shore side, and ensure communication channels are open in order to coach, assist and motivate individuals as needed. 

30. Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management. 

31. Supports department goals related (but not limited) to: Maritime Safety, Compliance, Environment, Internal Audit, New Build, Human Resources, UK and US Nautical and Technical Operations, Global Marine Operations & Global Technical Solutions.  

32. Leads and enhances the training programs for all nautical officers, to match new and future fleet technologies.  

33. Leads and collaborates closely with the shipboard leadership teams, the shoreside departmental groups of each of the Brand’s leadership teams and the analysts to accurately use data and operational feedback for constant review of KPI results, voyage & itinerary optimization and trends to maintain and improve continuous development of all operations.  

34. Consults with S/VP Marine and make decisions related to changes of vessels’ itineraries/schedules in adverse weather conditions, during technical malfunctions, port 

QUALIFICATIONS AND EDUCATION 

• Served as a Master onboard cruise ships. 

• Extensive knowledge of shipboard operations and Maritime industry. 

• Extensive leadership and managerial experience in marine and/or nautical operations. 

• Must have excellent diplomatic and negotiation skills. 

• Bachelor’s degree preferred. 

FINANCIAL/QUANTITIVE RESPONSIBILITIES 

• Develops/recommends and manage the nautical operations budget (deck repairs and maintenance) process both by ship, by fleet and by brand as a whole in order to continuously deliver budgetary efficiencies. 

• Holds the Marine shipboard leadership teams accountable for expenses including but not limited to labor, deck repairs, maintenance, CAM costs, consumables and all other Marine operating expenses. 

• Operational decisions related to capital funds (marine equipment), dry dock expenses (Deck), operational department budgets and future investments in training- and Bridge technology & equipment. Budgetary decisions for enhanced Training Programs to match new fleet technologies. 

COMPARABLE POSITIONS/PEERS 

AVP Marine & Strategy RCI 

AVP, Fleet Captain RCI 

INTERNAL/ EXTERNAL RELATIONSHIPS 

Global Marine Operations, Brand’s marine stakeholders, captain and staff captains. 

PHYSICAL REQUIREMENTS 

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office.   

WORKING CONDITIONS 

Ability to read and comprehend instructions, correspondence and memos. Ability to communicate effectively with various departments within the organization, both shipboard and shore side. Excellent interpersonal skills.  Ability to build, challenge and develop a high caliber team both shoreside and shipboard.  

Travel 25% of the time. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. A high noise level is possible if visiting shipboard or offsite locations.