Ship Manager

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

About Us

Royal Caribbean Group is the world’s largest cruise line, having a record-breaking year and launching not one but TWO brand new ships in 2024, including a brand-new class of ship in Icon of the Seas! It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.

With our 3 brands Royal Caribbean International, Celebrity Cruises & Silversea we have ships in South America, Europe, Asia, Australia, and several North American markets beyond our headquarters in Miami, FL. We cover the globe. No matter where our guests want to go, Royal Caribbean Group has a ship that can deliver a world-class vacation.

At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.

About the Role

The Manager, Marine Technical Operations (Ship Manager) position drives an ongoing and productive relationship between the shoreside Marine Technical Operations organization and the senior Marine Management team onboard their assigned vessels. The Manager, Marine Technical Operations is not only responsible for the safe, compliant and efficient operation of their assigned vessels but also has major responsibilities to encourage innovative means of meeting and exceeding the company's stated goals and objectives.  This position is result driven, thinks strategically, keeps the "big picture" in mind and interacts frequently on an interdepartmental basis, both shipboard and shoreside. A successful Manager, Marine Technical Operations will not only have exceeded their individual goals but will also have actively supported a group of vessels that have consistently surpassed their assigned targets.

 Essential Duties and Responsibilities:

1. Responsible for overall day-to-day operational management of assigned vessels to effectively and efficiently ensure they are operated and maintained in a safe, compliant and reliable manner.
2. Drive an active and ongoing dialog with both the shipboard and shoreside support teams regarding their operational needs and initiatives so that they are clearly understood, prioritized and supported to ensure timely implementation. While acting as guardian of our safe, compliant and reliable values, ensures that the teams are cognizant of the necessity for these to always be incorporated but also encourage, in a proactive manner, the search for innovative means to meet the requirements without undue delay or excessive cost.
3. Maintains an awareness of the overall corporate and departmental goals, key performance indicators and financial plans while encouraging a culture of effecting innovative means to meet and exceed not only the goals but also our guests’ expectations wherever safely possible.
4. Encourages the use of new and progressive means to carry out onboard repairs and maintenance, while ensuring all reporting and documentation requirements are fully met. Actively leads the onboard teams and assigned technical superintendents in the development of specifications, selection of vendors, assessment of timelines and evaluation of costs associated with dry docks or other designated projects.
5. Maintains frequent communications with other shoreside departments and the Global Marine Technical organization to assist in the selection and installation of machinery and equipment to ensure compliance with applicable laws, regulations, and policies from applicable governing agencies.
6. Monitors vessel compliance with Flag / Class / Government Authority requirements and takes necessary actions to insure the timely and complete clearance of Conditions of Class / Conditions of Authority / Audit Findings or any other requirements that may have been issued.
7. Follows up with the onboard teams and other departments / vendors to ensure all incidents and damages, as appropriate, are fully investigated and reported, and that damage claims, if found applicable, are validated and settled in a timely manner.
8. Participates in succession planning, training, evaluation and development for all relevant shipboard personnel. Interviews and approves, as well as provides recommendations to Human Resources Department regarding education, training and hiring of marine personnel.
9. Cooperates with the Facilities department, shipboard and shoreside, on operational issues and projects impacting the Hotel and Marine areas of responsibility.
10. Cooperates with the Newbuild department when required to develop the new ship designs with the proper feedback and support from the Operational perspective.
11. Assists and supports the DPA whenever necessary and to communicates operational issues as and when they arise.
12. Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employee will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications:

Bachelor’s degree in engineering or related field from an accredited college, university or the international equivalent, preferred.

Relevant experience as Naval Architect or Marine/Mechanical Engineer and/or experience with a shipping company, classification society or similar. Chief Engineers license and sailing experience preferred.

FINANCIAL RESPONSIBILITIES:

1. Actively and consistently encourage the onboard and shoreside support teams to investigate all suitable means to achieve cost savings while maintaining an equal or greater level of quality in consumables, spare parts and / or services.

2. Participate in the preparation of annual operational, bunker and capital budgets for each assigned vessel.  Review in detail the anticipated needs of the assigned vessels with full consideration for unique opportunities, itinerary changes, maintenance intervals and other factors which may have specific impact on the anticipated funding.

3. Evaluate monthly and quarterly operation/financial results on an on-going basis and recommends adjustments to plans/forecasts for the assigned vessels. 

4. Develop, manage, and successfully execute a financial plan for any assigned dry dock, capital or other special project and address all adjustments, questions or concerns related to cost of the overall project.

5. Manage the guarantee process with Newbuild / Yard through to completion for any assigned vessels introduced into the Royal Caribbean International and Celebrity Cruises fleet.

Knowledge and Skills:

• Must be well versed in all areas of maritime operations, with specific familiarity of various onboard systems (HVAC, Electrical, Mechanical, Engine, Powerplant, etc.) and have the ability to read and understand technical drawings.
• Must be able to maintain a close working relationship with representatives from the various classification societies and governing agencies regulating our ships fleet-wide. 
• Must display basic knowledge of regulations governing the maritime industry under IMO, USPH and the U.S. Coast Guard, such as ISM, SOLAS, MARPOL, STCW, MLC, VSP, CFRs, etc. and understand how to access necessary information when required.
• Must have the ability to work efficiently and successfully in a fast-paced environment with multiple projects and priorities.  The proven ability to manage all financial aspects of daily operations and additional assigned projects, including the successful identification of expense reductions through cost efficiencies, is required. 
• Must have strong supervisory skills and must possess the ability to communicate at the highest level of the organization.  Excellent interpersonal skills and the ability to communicate in a multicultural environment with all levels of employees and management are essential.

What we Offer. At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers.

We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.

Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts.

With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home.

Come join the team - Journey with us, succeed with us, grow with us.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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