Speech Analyst

• Responsibilities
  • Analyze structured and unstructured data to guide business strategies.
  • Build reporting and analytical tools to allow non-technical users to self-service requests.
  • Build automated monitoring and alerts on top of analytical reports to identify issues.
  • Suggest features, technologies and process changes to reach business goals based on data.
  • Create and present findings to technical and non-technical audiences.
  • Perform cost/benefit and ROI analysis to determine prioritization.

• Experience
  • 3+ years of SQL in a professional setting.
  • 3+ years analyzing both structured and unstructured data.
  • 3+ years working with natural language data in English.
  • 3+ years building analytics reports.
  • 3+ years communicating data and results to non-technical audiences.
  • Experience with big data preferred.
  • PowerBi experience is a plus.

Work set up is hybrid with great benefits such as family cruise. More would be discussed during the interview process.