Senior Analyst, Talent Management

The Sr. Analyst, GBS Talent Management is a key member of the Talent team sitting within the GBS Talent Programs area.  This person will be responsible for supporting the deployment of programs, processes and tools aimed at achieving the global talent and L&D strategy.  As a key member of the Talent team, this role will support end-to-end deployment of the company’s talent programs and related efforts for our Manila / APAC offices, as well as contribute to their design for our global population. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Explore trends and opportunities to rethink and/or introduce new, world-class talent programs and processes that enable leaders to effectively manage their talent to achieve business results.  

• Support the deployment of talent focused enterprise-wide programs, processes, systems, tools and templates for our Manila / APAC offices.  

• Contribute to the design and delivery of L&D and organizational development programs that aim to enhance organizational effectiveness, performance management, and career development among other talent related efforts. 

• Support the design of engaging content and digital assets using a variety of formats including video, text, infographics, interactive media, case studies, and others, using best-in-class applications and tools. 

• Help Manage design and development production schedules, to guide the end-to-end development of learning from storyboarding through production. 

• Make design approach recommendations (e.g., build, buy and/or outsource), securing the necessary resources to gather the necessary content to meet or exceed the project needs.  

• Analyze talent review and related data, identifying key trends and creation of people insights that raise insights to guide recommendations. 

• Provide advice and guidance to managers and employees with their experience and utilization of the talent and learning programs.  

• Lead the day-to-day tracking and management of milestones, recording issues and risks and facilitating problem resolution for respective talent projects. Also includes the documentation of action plans, and thorough follow-up to hold team members accountable. 

• Maintain talent management standards and tools aligned with customer needs to obtain workforce performance, desired culture, and individual effectiveness. 

• Establish metrics (leveraging stakeholder feedback) to evaluate the learning solution and client outcome achievement; metrics should be leveraged to recommend improvements.  

• Collaborate with Human Resource Business Partners to develop templates and tools that meet business needs and is consistent with the global Human Resources and Talent strategy. 

• Perform other duties as required to help drive the deployment of our global talent strategy and other prioritized talent efforts.  

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QUALIFICATIONS: 

• Fluency in English 

• Bachelor degree in Business, Human Resources, Psychology or equivalent. 

• Minimum of two years experience in Human Resources, preferably within a large and global organization. 

• Demonstrated knowledge of end-to-end talent management and related disciplines including but not limited to onboarding, talent pipeline management, performance management, career management, and learning and development. 

• Demonstrated full competence of Microsoft Office, including proficiency with navigating across Excel, Word and PowerPoint.   

• Knowledge of Human Resources systems preferred, and knowledge of SuccessFactors a plus. 

• Knowledge of programming languages to manipulate and analyze data, conduct statistical analysis, and generate reports and visualizations is a plus. 

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SKILLS & COMPETENCIES:  

• Ability to manage small to medium projects independently while balancing daily tasks and follow through 

• Self-motivated; must have the ability to work well independently and as part of a team, with limited supervision and follow-up on designated tasks.  

• Ability to gather and present data in a professional manner, ability to research and synthesize from diverse sources.  

• Ability to multitask and prioritize to productively work under tight time deadlines. 

• An investigative nature, a desire to problem solve and ability to think outside of the box with a curiosity and bias for action. 

• Attention to detail when mapping processes and managing learning content, with demonstrated success educating and engaging others in their activation. 

• Ability to identifiy and resolve problems in a timely manner, applying sound judgment and discretion when dealing with sensitive information. 

• Ability to work with multiple stakeholders, including across levels of management 

• Demonstrates strong communication and presentation skills; ability to read and adapt to communication styles of team members and contractors who come from a broad spectrum of disciplines, cultures, and education levels. Ability to train others.  

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