HR Specialist

Position Summary:

The position holder will serve as the initial point of contact for front line employees, managers, and external parties on HR related matters and concerns.  These matters pertain to but not limited to Policy Interpretation and Administration, Compensation Coordination and Documentation, Discipline related actions, System Transaction (People Soft, HR Database, etc.), Learning and Development, Performance Management, Employee Engagement, Ethics Compliance, HR Payroll Related issues and transaction. Responsible for one of the two functions as described below.  Accountable for the effective and efficient administration and support to all HR initiatives by driving results and contributing to the team efforts in accomplishing established goals / KPI.  Manages simple to moderately complex HR matters and provides guidance and solutions.  Ensures that administrative and project support is accorded to Human Resources Business Partner (HRBP).  Subject Matter Expert for labor management issues and discipline cases and may represent the company at some hearings as may be appropriate.

Essential Duties and Responsibilities:

Learning and Development Administration/Support

1. Assists L&D in the preparation and conduct of RCL Manila training program.  Maintains and manages the training calendar. Proven capability to coordinate and co-facilitate training program and learning tools.
2. Provides necessary access to the RCL Learning tools to comply with the RCL mandatory training requirements.
3. Ensures effective flow of the on-boarding process for all new hires in order to fully enable them on their first day with the company.

•  Coordinates with different departments (i.e. Facilities, IT and hiring manager) on tools, work station and access needed.
•  Provides the necessary reading materials, references and learning pathways to help the new hires in their first thirty days assimilation and integration.
•  Prepares and generates necessary reports and data.

4. Prepares on-boarding checklist and coordinates with the new hire all critical requirements to be submitted prior to the date of the on-boarding.
5. Assists in the implementation of all activities related to employee engagement.

HRIS & HR Payroll Administration Support

1. Provides guidance in the basic People Soft data maintenance and report generation to ensure accuracy of data. Responds to all system related inquiries pertaining to movements, changes, HR payroll related concerns, etc.
2. Processes bulk transactions and HR Payroll related forms every pay period to facilitate the payroll processing. Ensures all documents for new hires are submitted prior to On-Boarding.

• Prepares and updates EUF (Employee Update Form) for all changes, movements, separations, etc.

3. Handles all HR payroll related queries and takes action when appropriate. 
4. Manages the safekeeping and maintenance of all HR Policies and 201 file records.
5. Ensures completeness and compliance to the standards with regard to the government requirement of benefits, employment contracts and reports.
6. Consolidates information for the HR report and prepares necessary documentation as needed. Maintains all records and data for knowledge management and compliance purposes.

Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.
 

Qualifications:

1. 3-5 years of experience in Human Resources, HRIS and Payroll Processing
2. Bachelor's degree preferred.
3. PHR certification preferred.

Knowledge and Skills:

1. Exercises influence with business clients and HR COE.
2. Critical and conceptual thinking to drive objectivity and factual decision making.
3. Ability to work in a fast paced environment that demonstrates a sense of urgency.
4. Excellent customer service skills with the ability to find alternative solutions.
5. Knowledge of basic human resources practices, Philippine Labor Law and government mandated benefits.
6. Ability to work and maintain high level of confidentiality in all aspects of work.
7. Excellent skills in managing simple analytics.  Good knowledge of MS Excel and MS Power with certifications.
8. High level of corporate communication skills including composition of documents, persuasive verbal and written communication skills to include strong presentation abilities and communication in public.
9. Proficient in MS Office Suite, HR Enterprise Software or any other HR system like People Soft, SAP, etc.
10. Exposure to foreign corporate initiatives (i.e. organization culture, code of ethics and behavior, employee engagement and talent management).

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