Engineer, IAM

Position Summary:

Join a dynamic and growing Identity and Access Management team, implementing the latest technologies to drive excellent experiences for our customers and internal workforce clients. 

The Identity Operations Engineer is a key member of the IAM team and reports to the Manager of Identity & Access Management, Operations. You’ll never be bored, with opportunities to work on IAM application design and configuration, DevOps automation of IAM technologies across the hybrid cloud and fleet, and custom Java / scripting development.

As a combined engineering and operations team, we want people who think creatively about how to solve difficult Identity issues and how they can be run efficiently. Our team offers the opportunity to grow and develop skills in new areas.

We want your experience and expertise, but most of all we want your enthusiasm to make our IAM solutions awesome

Key Responsibilities:

• Manage, maintain and document ongoing operations of IAM solutions, ensuring system availability, performance, and compliance.
• Monitor and analyze privileged access activities to detect and mitigate risks using automated monitoring and alerting tools.
• Use “Configuration as Code” and DevOps methodologies to ensure rapid implementation and deployment of IAM solutions.
• Work with the IAM team to implement and automate IAM lifecycle management processes.
• Work to continuously improve the performance, reliability, and security of the IAM platform.
• Responsible for operating and maintaining the access and identity management services supporting our Guests and internal stakeholders, including access and authorization services.

• A university degree in the field of IT, computer science, engineering (computer/electronics and communications), or Information Security is preferred, but equivalent work experience is acceptable.

Core Requirements

• An ideal candidate will have 4 to 5 years of experience working within the IT operations oridentity management or privileged access management disciplines.
• Expert in Linux (RHEL) / Windows system administration and security
• Expert in DevOps tools for code deployment and management using Ansible and Git
• Hands‑on experience using Prometheus and Grafana to implement observability, build monitoring dashboards, and create actionable alerts.
• Experience designing, deploying, and operating workloads across AWS, Azure and on premises environments, including hybrid/multi-cloud architectures, infrastructure-as code, networking, security, and cost/performance optimizations.
• Hands-on experience managing, integration and testing using one or more of the following technologies: Azure Entra ID (Active Directory), LDAP or ForgeRock/PingOne
• Practical experience with PowerShell, API, JavaScript, and Python for scripting, automation, and system integration.
• Knowledgeable in program and project management skills using Agile development  framework
• Possess excellent written and oral communication skills including the ability to articulate requirements to both technical and non-technical audiences.

Preferred but Not Mandatory

• Experience with SSO technologies ( SAML, OAuth2, OIDC, Auth0, Kerberos, ADFS, etc. )
• Experience managing, integration and testing using one or more of the following technologies: OKTA, SailPoint, Saviynt, CyberArk, Centrify, CA PAM, Beyond Trust
• Security industry and vendor certifications are a plus (CompTIA Network+, Security+, AWS/Azure DevOps Engineer, AWS/Azure Security Engineer)
• Experience designing, developing, deploying, and operating AI and agentic AI tools (e.g. ChatGPT, Copilot, Claude, n8n).

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We will hope to see you soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.