Coordinator, Expense Management - Project Based

Coord, Expense Management

Position Summary / Job Purpose:
This position is responsible allocating costs related to Crew Acquisition Movement as well as following up with vendors or crew members to ensure that charges are billed correctly and works to resolve any disputes of Crew related expenses/invoices.

Essential Duties and Responsibilities:
•Review and process submitted invoices of 200 plus active vendors and the submitted expenses of crew members at different levels including the traveling positions and riding crew across all brands.
•Ensure timely and accurate processing of vendor invoices and crew member’s reimbursement.
•Review and validate costs related to crew movement expenses (i.e.: Hotel, transportation, meals, visa, medical, air, etc.) and all RCG’s invoice and expense processing systems used for crew movement.
•Ensure that all costs are allocated to the appropriate General Ledger Accounts.
•Communicate with vendors regarding rejected invoices to ensure timely resolution.
•Works with all ships fleetwide to help to mitigate expense issues or diffuse the situation.
•Processes invoices for the Talent Acquisition, Crew Medical, and RCM team as well as assist with problem resolution.
•Manage emails that are sent to their personal @rccl email and the team inboxes CrewInvoice@rccl.com and camex@rccl.com.
•Stays current with all policies and procedures noted in SQM (Safety & Quality Management) and or any other material which pertains to their duties.
•Ability to collaborate with the team and process approximately 77K invoices with a total amount of $105M per year and roughly 157K crew expenses with a total amount of $16M per year.
•Respond to work needs regardless of time or day of the week to support the 24/7 global operations. This role may be scheduled to work the graveyard or day shift, dependent on business needs.
•This Job Description is no way states or implies that these are the only duties performed by the employee occupying this position. Employee will be required to perform any job-related duties assigned by their manager or management.

Education, Experience, Knowledge & Skills:
•Bachelor’s degree in business or Hotel Management field preferred.
•Minimum of 2 years in the Travel or Cruise Line Industry preferred.
•Accounting background is a plus.
•Proficient in Microsoft Excel.
•Detail oriented.
•Is comfortable with multitasking.
•Able to work well under pressure.

•Open to Fresh Graduates 

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