Analyst, People Analytics

This position will focus primarily on supporting our employee listening program, managing survey administration, managing survey dashboard access, and answering questions from employees and crew members. This position will also support other Human Resources functions and the business units that they work with by providing analysis and decision support by providing reports and analysis that can be utilized as the basis for making informed decisions in all businesses supported by our function.

• Partner with the HR team and business leaders to help them answer strategic questions and make insightful data-driven business decisions.
• Ensure appropriate data governance, protection, and retention of all analyses and results.
• Create effective and easy to understand people reporting solutions (i.e., dashboards, metrics, reports) to meet business needs.
• Ensure data structure and infrastructure supports current and evolving People Analytics needs. Investigate, evaluate, and recommend solutions to meet ongoing and future needs.
• Enable a data-driven culture within HR by using analytics and data through partnerships, solutions, consultation, and training; educating employees on how to leverage data and use self-service solutions.

QUALIFICATIONS AND EDUCATION

• BA/BS degree in engineering, data analytics, mathematics, statistics, computer science or similar field of study.
• 1+ years of work experience applying analytical methods to business problems, driving improved decision-making and outcomes; HR experience preferred.
• Exceptional customer focus and project management skills; able to interact professionally with a diverse group of employees at multiple levels.
• Strong attention to detail and high commitment to accuracy.
• Willingness to adapt quickly to shifting business priorities.
• Ability to work effectively under pressure with multiple deliverables, some larger with longer timelines and others requiring immediate attention and completion.
• Ability to organize and analyze data.

Preferred Experience:

• Experience with Qualtrics or other survey tools.
• Experience manipulating data (cleaning, merging, transforming, analyzing) using tools such as Excel, SQL, Alteryx, Databricks and/or Python.
• Experience with data visualization tools such as Power BI.
• Experience with SAP SuccessFactors.

FINANCIAL/QUANTITIVE RESPONSIBILITIES

Use this section to enter the financial and quantitative responsibilities of the role. budgets they oversee, revenue size, and other dimensional data specific to the position. 

Survey scores impacting the performance scores for shipboard/shoreside management which may impact performance compensation.

COMPARABLE POSITIONS/PEERS

Use this section to list the comparable positions/ peers including job titles that would be considered comparable to the level of this role with a brief statement of rationale. Include job code, job title, and explanation. The explanation should include the reasons why is this position comparable to the one being described.

Analyst – People Analytics

HOW HAS THE JOB CHANGED/GROWN

(Only needed if we need to re-evaluate and grade the job. Please explain what’s different with the scope from before.)

N/A

INTERNAL/ EXTERNAL RELATIONSHIPS

List here the internal (company) and external (market) main interactions within and outside the organization, including the purpose of interaction and frequency.

Internal or External

PHYSICAL REQUIREMENTS

Use this section to list the physical requirements to perform the daily tasks and job duties.

none

WORKING CONDITIONS

Use this section to describe the working conditions.

Work from home arrangement. Working hours are from 3pm – 12mn Manila time, though this can be flexible depending on the situation