Analyst, Onboard Revenue

This position is responsible for providing QA, finance, and data support to the Shore Excursions team. Responsibilities include but are not limited to, creating promo rules, QA results visible for the customers, managing performance of 4K tours with $600M annual revenue and performing other ad-hoc tasks.

ESSENTIAL DUTIES & RESPONSABILITIES:

• Assists in Flash Sale process by completing pricing QA on our website before sale launch.
• Completes different QA support as required (not limited to web applications).
• Communicates incidents and solutions, accurately, clearly, and effectively in writing, in person, and on the phone across interdisciplinary teams.
• Manages pricing, inventory, and promotions in multiple systems.
• Updates guest bookings by adding Shore Excursions based on cross promotions.
• Participates in ad hoc projects to maximize revenue and reduce costs in the shore excursions.
• Provides support to tour operators regarding invoices and/or payment inquiries, system access, and any other query impacting the financial area of the tour operators.
• Conducts reviews and checks of reports and data sets for errors, inconsistencies, and completeness
• Generates basic reports on findings
• Performs other duties as required, this job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

KNOWLEDGE & SKILLS:

• Excellent attention to detail and accuracy, patience and persistence
• High-volume data entry with exceptional accuracy
• Strong Excel skills required
• Ability to work independently and within cross-functional teams
• Knowledge of AS400, Hybris, Oracle Database, SQL are a plus
• Strong critical thinking
• Flexible working hours, night shifts
• Time management: capability to prioritize and complete tasks within designated timeframes
• Strong organizational skills: ability to manage tasks, files and information systematically and efficiently, handle multiple priorities and deadlines in a fast-paced environment
• Effective written and verbal communication

QUALIFICATIONS AND EDUCATION

• Bachelor’s degree
• 2-3 years of experience in Accounting, Finance, Revenue Management, Engineering
• Experience in a role requiring high attention to details (data entry, quality control, auditing)
• Experience of Software support and global website applications

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodation.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a PC, communicate, listen, and assess information.  The employee may move about to the office complex, may travel to other office locations, and may lift, push, pull or move 10-15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. A high noise level is possible if visiting shipboard or offsite locations.