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Key Account Manager

Key Account Manager – Digital Partners

Royal Caribbean International

Location: Sydney


Company Overview:


Royal Caribbean International has been delivering innovation at sea for more than 50 years.  Each successive ship is an architectural marvel that features the latest technology and guest experiences for today's adventurous traveller. The cruise line continues to revolutionise vacations with itineraries to 240 destinations in 61 countries on six continents, including Royal Caribbean's private island destination in The Bahamas, Perfect Day at CocoCay, the first in the Perfect Day Island Collection. Royal Caribbean has also been voted "Best Cruise Line Overall" for 19 consecutive years in the Travel Weekly Readers' Choice Awards. 

Locally, we have been voted:

2021 & 2022 Most Trusted Cruise Operator – Reader's Digest Australia

2022 Best Cruise Line for Activities - Cruise Passenger Readers’ Choice Awards  

2019 Best Cruise Line Domestic (4 consecutive years) – AFTA National Travel Industry Awards

2018 Best Cruise Line International (4 consecutive years) - AFTA National Travel Industry Awards


We're most proud that we are on the Forbes World's Best Employers list!


Role Overview:

We are seeking an outstanding individual to join our team as a Key Account Manager, focused on strengthening and growing our digital partnerships.

This role manages significant relationships, leveraging digital tools to enhance sales strategies and driving growth through innovative data-driven marketing and commercial decision making. If you’re a talented performer looking to own the strategy and performance between some of the most exciting brands in travel and consumer goods, then we want to hear from you.


Key Responsibilities:

  • Build and maintain strong relationships with our key digital distribution partners and senior decision-makers within the travel industry.
  • Develop and execute cooperative marketing strategies to maximise ROI.
  • Analyse sales reports and data to identify trends and opportunities for revenue growth within our digital partner network.
  • Manage budgets to ensure maximum effectiveness and efficiency.
  • Drive digital engagement strategies that enhance partner and customer experiences.
  • Regular travel to meet partners and participate in industry events, including seminars and expos.


Qualifications, Knowledge & Skills:

  • 5+ years of experience in sales, marketing, business development, ecommerce or account management. Travel industry experience highly regarded or in an industry with dynamic B2B distribution networks.
  • Tertiary qualification in business, marketing, tourism or related fields preferred.
  • Excellent analytical skills with ability to translate data into opportunities and actionable strategies.
  • Proficient in all aspects of the sales process, quickly understanding Royal Caribbean’s products and demonstrating value to customers.
  • Naturally ambitious, curious, self-starter and aptitude to leverage creativity to solve complex commercial problems.
  • Excellent relationship-building skills, capable of engaging and influencing internal and external stakeholders at all levels.

Why Work for Us:

  • Join a one of the world’s most exciting brands renowned for innovation.
  • Work within a supportive, dynamic environment that fosters professional growth and development.
  • Benefit from competitive remuneration and the opportunity to travel and work with diverse professionals globally.
  • Be recognised for your contribution and progress your career in Australia and throughout the world.

Apply now »