Manager, Community Engagement

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. 

Royal Caribbean Group’s Corporate Responsibility Team has an exciting career opportunity for a full time Community Engagement Manager reporting to the AVP, Community Engagement. 

This role is based in Nassau, Paradise Island, Bahamas.

Position Summary:

The Community Engagement Manager is responsible for executing a comprehensive community engagement plan in support of our Corporate Affairs strategy with a focus on our SEA the Future pillars.  This individual will be responsible for fostering relationships with stakeholders, executing a robust community investment plan, and supporting the development and execution of a community fund.

The ideal candidate will collaborate with the team in Miami as well as day to day work closely with the Director of Business Integration and the Manager of Communications based in Nassau to ensure alignment with our organization's strategic goals and the President of Bahamas projects deliverables.

Key Responsibilities:

• Stakeholder Engagement: Establish and maintain strong relationships with community members, local organizations, and other key stakeholders.
• Community Investment Plan Execution: Implement and manage activities aligned with the community investment plan, ensuring initiatives meet community needs and organizational objectives to keep aligned with our SEA the Future pillars.
• Collaboration:  Align community engagement activities with overall business strategies with the President of The Bahamas, the Manager will work closely with Private Destination Development and Operations, Destination Development teams to name a few.  The Manager of Community Engagement will be a member of the Corporate Affairs org: Government Relations and Public Affairs.
• Program Management: Oversee the planning, execution, and evaluation of community programs and events.  Represent the organization at community meetings, public forums, and other events to promote organizational initiatives of Community Engagement’s SEA the Future pillars. 
• Reporting: Develop and maintain accurate records of community engagement activities and produce regular reports on program outcomes and impact.
• Disaster Relief: Implement and manage activities aligned with the community investment plan, ensuring initiatives.

Qualifications and Education:

• Education: Bachelor’s degree in Community Development, Business, Hospitality, Corporate and Community Engagement, Social Work, Public Relations, or a related field.
• Experience: Minimum of 5 – 7 years of experience in community engagement, stakeholder management, or a related field with NGOs, Foundation and/or community organizations
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
• Relationship Building: Proven ability to build and maintain strong relationships with diverse stakeholders.
• Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Strategic Thinking: Ability to think strategically and develop innovative solutions to community challenges.
• Cultural Sensitivity: Demonstrated cultural competency and experience working in diverse communities, particularly in The Bahamas and Caribbean region.
• Team Collaboration: Experience working in a team-oriented, collaborative environment.
• Public Speaking: Confidence and experience in public speaking and representing the organization at various forums.
• Data-Driven Decision Making: Utilize data and feedback from the community to inform and adjust strategies and programs.
• Continuous Improvement: Regularly evaluate community engagement efforts and implement improvements based on feedback and outcomes.
• Financial Responsibilities: Assist in developing, proposing community investments within The Bahamas portfolio
• Software Requirements: Proficient in Microsoft Office Suite, Grants Connect and/or related writing, presentation and charitable giving software.
• Other Responsibilities: Partner with legal and leadership in reviewing and executing contracts, processing Apex vendor set-up and draft donation agreements for all transactions for review and implementation by Legal.
• Travel: Travel will be required to attend events and community investments around The Bahamas and meetings in Miami, Florida.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

#LI-MP1