Manager, Identity & Access Management

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The Royal Caribbean Group’s Global Information Security Team has an exciting career opportunity for a full-time Manager, Identity & Access Management reporting to the Director, Identity & Access Management.

The position is onsite and based in Miami, Florida.

Position Summary: 

We are seeking a highly skilled and experienced Identity & Access Management (IAM) Manager to lead our workforce identity program for a large-scale enterprise environment. This role combines technical depth in IAM implementation with strong leadership and managerial expertise. The IAM Manager will oversee a team of engineers and administrators responsible for ensuring compliance, automating provisioning processes, and driving innovation in identity services through advanced technologies, including AI-powered capabilities.

Essential Duties and Responsibilities: 

• Lead and mentor a team of IAM engineers and administrators to deliver secure, scalable, and resilient identity services for the workforce.
• Own and drive the implementation, optimization, and automation of identity lifecycle processes, including provisioning, de-provisioning, role management, and access reviews.
• Ensure ongoing SOX compliance and alignment with regulatory requirements and corporate security policies.
• Partner with audit, compliance, and business stakeholders to ensure access policies are enforced, monitored, and auditable.
• Define and execute a strategy for modernizing IAM capabilities, with a strong focus on automation, self-service, and AI-driven solutions.
• Manage the design, deployment, and operation of the technical IAM platforms to ensure observability, reliability, and efficiency.
• Oversee the integration of IAM with HR systems, directories, and enterprise applications to support seamless workforce identity flows.
• Develop and maintain metrics and reporting to track compliance, efficiency, and operational health of IAM services.
• Serve as a subject matter expert on IAM technologies, advising leadership on emerging trends, security threats, and innovative solutions.
• Collaborate across IT, Security, and business teams to improve user experience while maintaining strong security controls.

Qualifications:

• 10+ years of progressive experience in Identity & Access Management, including deep implementation expertise across large enterprise environments.
• 5+ years of experience managing IAM teams, including engineers and administrators.
• Proven expertise with workforce IAM platforms and tools (e.g., Microsoft Entra ID/Azure AD, SailPoint IdentityNow/IdentityIQ, Okta, Ping Identity, or equivalent).
• Strong technical knowledge of provisioning, RBAC/ABAC, SSO, MFA, directory services, and federation protocols (OIDC, SAML, SCIM, OAuth2).
• Demonstrated experience designing and implementing automation workflows for identity lifecycle management.
• Familiarity with SOX controls, audit frameworks, and compliance-driven IAM practices.
• Experience leveraging AI/ML capabilities for fraud detection, access risk analysis, and identity intelligence is highly desirable.
• Excellent leadership, communication, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or equivalent experience.

Preferred Skills:

• Hands-on experience with IAM scripting and automation (PowerShell, Python, APIs).
• Knowledge of cloud identity architectures and hybrid environments.
• Familiarity with privileged access management (PAM) and integration with IAM solutions.
• Strong understanding of Zero Trust principles and their application in workforce IAM.

Why Join Us:

• Lead a strategic IAM function in a global enterprise environment.
• Shape the future of identity through automation and AI innovation.
• Work at the intersection of compliance, security, and digital transformation.
• Collaborate with a high-performing team passionate about protecting the enterprise and enabling the business.

Power Skills:

• Enterprise Mindset 
• Deals with Ambiguity 
• Develops Talent 
• Financial & Tech Acumen 
• Manages Complexity 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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