Engineer, Systems

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Product Team has an exciting career opportunity for a full time Engineer, Systems reporting to the Manager, shipboard product
 

This position will work on-site inMiramar, Florida. 
 

Position Summary:

Based in Miramar, FL and reporting to the Product Manager, the Systems Engineer will be part of the

core product/test engineering team working closely with other product engineers, product owners, architects, vendors, and engineers across multiple functional teams.

 Ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering skills. Creative engineering balanced with high quality and a customer focus. Must be able to work across multiple facets of the project and juggle multiple responsibilities at the same time. Strong analytic capability and the ability to create innovative solutions.

Essential Duties and Responsibilities:

• Analyzing the needs of the user

• Working with vendors, dev engineers in designing, testing and developing software to meet

those needs

• Recommending upgrades for existing systems and programs

• Developing separate elements of a software that work well in the program as a whole

• Travelling to ships for SW/HW deployments as needed

• Ensuring continued functionality of a program during maintenance and testing of software

• Documenting each aspect of a system or application as a reference for future upgrades and

maintenance

• Revisiting the development process to fix bugs or address client or consumer concerns

S/he will be working with multiple product and project teams simultaneously and learn to thrive in a

fast paced and dynamic environment across disparate teams.

Qualifications, Knowledge and Skills:
 • Introducing Value based new Products and participating as the core member in existing

Product upgrades for Onboard Revenue products

• Working with architects to design product integration & deployment.

• Working with security and compliance team to ensure that the product design and

deployment meets RCG approved compliance standards.

• Working with the product owner and the vendors in defining the MVP and roadmap of all

product/s that fall under the portfolio of this team.

• Creating and managing product documentation regarding design and integration for all

products.

• Providing product development support which involves interfacing with Design, Test

Engineering, Quality Engineering, and others

• Working with Product Managers, Product owners & Supply chain in defining the

sustainability & application compatibility with obsolete hardware changes, OS upgrades for

all current and new products as part of the roadmap.

• Ensuring all product implementations go through an operational readiness review and

works closely with the Fleet Operations team to complete this as part of the transition to

production.

• Providing Level 3 support for software issues that cannot be resolved by the support team,

and which may or may not need vendor assistance for code software changes.

Educational

• Bachelor’s degree in computer science OR equivalent experience

Work Experience

• 1/3 Years as an IT System Engineer.

• 1/3 Year’s Experience working with Enterprise level Windows, Linux infrastructure

environments.

• 1/3 Year’s Experience working with middleware tools like Tibco

• 1/3 Year’s Experience working in an agile environment

• 1/3 Year’s Experience deploying complex vendor application systems that have been

successfully delivered to customers

• Ability to take a project from scoping requirements through actual launch of the project

• Experience in communicating with users, other technical teams, and management to

collect requirements, identify tasks, provide estimates, and meet production deadlines

• Experience with mission critical, 24x7 systems

Results-oriented

• Proven ability to collaborate with and achieve actionable results through others, plus the

ability to build strong and sustainable relationships, and the capability to interact with all

levels of the organization

• Ability to grasp the complexities of the business, Guest and employee and effectively

translate that into a strategy that drives measurable results

• Ability to think strategically and drive ideas into action, with a positive outlook and

willingness to take personal initiative

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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