Associate Engineer, Systems

Job Description         

Based in Miramar, FL and reporting to the Product Manager, the Associate Systems Engineer will be part of the core product/test engineering team working closely with other junior product engineers, product owners, architects, vendors, and engineers across multiple functional teams.

Ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering skills.

Creative engineering balanced with high quality and a customer focus. Must be able to work across multiple facets of the project and juggle multiple responsibilities at the same time.

Strong analytic capability and the ability to create innovative solutions.

The Associate Systems Engineer will be part of discussions with the Product Owners in:

• Analyzing the needs of the user
• Working with vendors, dev engineers in designing, testing and developing software to meet those needs
• Recommending upgrades for existing systems and programs
• Developing separate elements of a software that work well in the program as a whole
• Creating various diagrams, flowcharts and models that illustrate the type of code needed for programmers
• Ensuring continued functionality of a program during maintenance and testing of software
• Documenting each aspect of a system or application as a reference for future upgrades and maintenance
• Revisiting the development process to fix bugs or address client or consumer concerns

S/he will be working with multiple product and project teams simultaneously and learn to thrive in a fast-paced and dynamic environment across disparate teams.

S/he will be simultaneously handling multiple development projects and delivering results within project timelines.

Responsibilities:

Responsibilities for this role will include:

• Introducing value-based products and participating as the core member in existing product upgrades for Guest Experience products.
• Working with the architects to design product integration & deployment.
• Working with security and compliance team to ensure that the product design and deployment meets RCG approved compliance standards.
• Working with the Product Owner and the vendors in defining the MVP and roadmap of all products that fall under the portfolio of this team.
• Creating and managing product documentation regarding design and integration for all products.
• Providing product development support which involves interfacing with Design, Test Engineering, Quality Engineering, and others.

• Working with Product Managers, Product Owners & Supply Chain in defining sustainability & application compatibility with obsolete hardware changes, OS upgrades for all current and new products as part of the roadmap.
• Developing software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle

• Ensuring all product implementations go through an operational readiness review and works closely with the Fleet Operations team to complete this as part of the transition to production.
• Providing Level 4 support for software issues that cannot be resolved by the support team and which may or may not need vendor assistance for code software changes.

QUALIFICATIONS:

Educational

• Bachelor’s or Master’s degree in computer science OR
• Bachelor’s or Master’s degree in software engineering

Work Experience

• 1/3 Years in a software engineering role
• Experience in leading teams/organizations in ensuring maximum technology uptime and minimizing/eliminating technical failures

REQUIRED SKILLS

• Fluent in DB (Oracle, SQL) querying and scripting.
• 1-3 years' experience working with Enterprise level Windows, Linux infrastructure environments.
• 1-3 years' experience working with middleware tools like Tibco or Mulesoft
• 1-3 years' experience working in an agile environment
• 1-3 years' experience building complex vendor application systems that have been successfully delivered to customers
• Ability to take a project from scoping requirements through actual launch of the project
• Experience in communicating with users, other technical teams, and management to collect requirements, identify tasks, provide estimates, and meet production deadlines
• Experience with mission critical, 24x7 systems

DESIRED SKILLS

Results-oriented

• Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships, and the capability to interact with all levels of the organization
• Ability to grasp the complexities of the business, Guest and employee and effectively translate that into a strategy that drives measurable results
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative

PHYSICAL DEMANDS:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

Travel Required:

Yes

Travel Description:

Position would require some travel to visit the business partners that we support, ranging 5-10%.

Standard work week:

Our normal business hours are 9 am - 6 pm M-F. All candidates must be available to work those hours. Some weekend and overtime work may be required.