Temp Entertainment Technical Operations

This position is a TEMPORARY POSITION on – site in our Royal Caribbean Productions – North Miami

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Celebrity Entertainment Team has an exciting career opportunity for a full-time Temp Entertainment Technical Operations reporting to the Senior Manager, Entertainment Technical.

Summary & Key Responsibilities

• Support the Tech Ops Manager and Schedulers in updating reports related to Par levels and staffing needs.
• Assist with the documentation and coordination of staffing plans for production show installations on ships.
• Input, track, and communicate all Extra Crew Cabin (ECC) assignments as necessary.
• Contribute to logistics planning for global recruiting events and programs.
• Collaborate with the Entertainment team to identify best practices and suggest process improvements.
• Coordinate travel arrangements for production show install technicians working onboard ships.
• Handle all cabin requests and coordinate travel logistics for Technical Vendors.
• Oversee the logistics of cargo movement for the Entertainment Department, including airfreights and ground transportation.
• Coordinate annual inspections and ensure the dashboard is up to date on Smartsheet and Power BI.
• Maintain and provide access to compliance documentation as required.
• Perform other related duties as assigned by supervisor or management.

Note: This is a temporary position, and responsibilities may evolve based on departmental needs.

 Qualifications and Education

• 2-3 years’ experience in the entertainment industry preferred.
• Cruise industry experience both shipboard and shoreside a plus.
• Excellent communication skills.
• High School Degree required. BA Degree preferred.
• Ability to support PowerPoint and virtual conference calls (Zoom, WebEx, Teams)
• Language Skills.
• Mathematical Skills with strength in numerical analytics.
• Computer Skills Strong knowledge of Microsoft office and 365/ cloud services like BOX and Smartsheet.
• Ability to take and distribute meeting notes, develop forms, work within databases, sorting, pivot chart, Adobe Creative Cloud.
• Reasoning Ability
• Must have strong problem-solving skills and ability to manage last minute emergencies in a calm and organized manner.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling between numerous offices.  A high noise level is possible if visiting shipboard or offsite locations.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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