Sr. Employee Relations Analyst

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Human Resources team has an exciting career opportunity for a full time Sr. Employee relations analyst reporting to the Sr Manager, Employee Rel Counsel.

This role will work onsite in Miami, Florida.

Position Summary

The Employee Relations team serves as a bridge between Human Resources and Legal. The Senior Analyst of Employee Relations will provide support in connection with the application of shipboard HR policies, resolution of shipboard and Union grievances, management of the Aware Hotline, and will support the Employee Relations team in a variety of initiatives.  

Essential Duties and Responsibilities: 

• Assist with Union grievances, including reviewing relevant HR-documents, direct communication with the Union, and overseeing the tracking and close-out of grievances. 

• Assist with intake, assignment, and monitoring of HR-related AWARE hotline reports. 

• Provide support with information gathering and preparing documentation related to HR-related AWARE hotline reports and Union grievances, in order to ensure thorough investigations and proper closure. 

• Assist with responding to the fleet and shoreside questions relating to corporate policies, Collective Bargaining Agreements (CBAs), Safety and Quality Manuals (SQMs), and the Maritime Labor Convention (MLC).  

• Support Employee Relations team in connection with HR-related audits.  

• Perform other duties as assigned, such as tasks related to Employee relations team projects and initiatives.  

Qualifications: 

• Bachelor’s Degree  

• Experience in HR and/or cruise industry preferred 

• Strong interpersonal and relationship-building skills 

• Strong written and verbal communication skills 

• Commitment to professionalism, timelines, accuracy, follow-through, and anticipating business needs 

• Strong analytical, problem-solving, and project management skills Cruise industry experience preferred 

** The position is not eligible for work authorization sponsorship.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.