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Sr Mgr, Product Innovation

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.


Position Summary:

The Senior Manager, Product Innovation will lead a variety of strategic projects and initiatives related to experiences that deliver the best vacations for the Royal Caribbean Internationals guests. This role will develop strategies that directly respond to consumer insights white space opportunities, and business needs in order to define the future of the vacation experience for the Royal Caribbean brand. Ability to lead and influence functional teams and executive leadership across the organization to gain alignment and buy-in is critical to success in this role


The ideal candidate will possess a combination of strategic, analytical, and creative thinking skills.  Additionally, strong written and verbal communications skills including storytelling, and presentation abilities are essential. This role requires the ability to direct teams by demonstrating and fostering a culture of excellence rooted in a data-driven and guest-focused approach.  Based in Miami, FL and reporting to the Director, Product Innovation.


Essential Duties and Responsibilities:

  • Develop guest-centric product strategies that are grounded in consumer insights and ladder up to the Royal Caribbean brand promise. 
  • Develop concepts that enhance the guest experience and create meaningful differentiation. 
  • Lead the product innovation process to define the Brands approach, strategy, idea generation, organizational buy-in, and final concepts for new guest experiences. 
  • Partner with the Insights & Analytics teams to develop research plans that result in uncovering of new, relevant insights.
  • Analyze diverse data sources to make data driven recommendations for strategies and concepts.
  • Partner cross functionally to gain alignment on strategic vision/direction and concepts.
  • Create presentations showcasing the strategy and concepts to share recommendations and gain buy-in from senior management and CEO. 
  • Build and develop the critical thinking, strategic thinking, and creativity of team members.


Qualifications, Knowledge & Skills:

  • Bachelor's degree required, MBA highly preferred 
  • 5+ years management consulting, strategy, product innovation, or CPG experience
  • Past management experience
  • Great passion for hospitality and guest-centric industries 
  • Must be a quick learner, highly driven, highly accountable, very comfortable with ambiguity, and quick to adjust to shifting priorities
  • Strategic thinking & critical problem solving: 
  • Ability to apply strong analytical, conceptual, and strategic thinking 
  • Ability to analyze data and research results to make recommendations 
  • Ability to grasp the complexities of the business and to effectively translate business and guest needs into a cohesive strategy 
  • Experience developing strategic frameworks
  • Experience developing concepts that meet strategic objectives
  • Creative Thinking:  Ability to develop innovative ideas and creative solutions 
  • Leadership Skills:
    • Willingness to take personal initiative 
    • High sense of accountability and ownership.
    • Ability to assemble, lead, and influence cross functional teams to develop strategies that include input and buy-in from all stakeholders 
    • Proven ability to effectively interact with all levels of the organization
    • Experience briefing and leading agencies to deliver strategic projects 
  • Communication skills & standards of excellence:
    • Strong storytelling and presentation skills, experience presenting to executive leadership 
    • Strong balance of strategic thinking and creativity with a problem-solving mindset
    • Attention to detail and follow-through
    • Ability to manage and prioritize multiple projects simultaneously
    • Strong business acumen
    • Strong written and oral communication skills, including the ability to communicate effectively at the senior-most executive levels of a company 
    • Strong computer skills (PowerPoint, Excel, Outlook) 


We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.


All applicants who receive a conditional offer of employment will be required to comply with the Company’s mandatory COVID-19 Vaccination Policy. The Company’s COVID-19 Vaccination Policy requires all employees who work from the Company’s offices or whose job duties require them to travel to our U.S. offices, ships, and/or private destinations be fully vaccinated against COVID-19. If you are covered by this policy, you will be asked to complete Vaccination Attestation upon acceptance of this offer and upload proof of vaccination to the Company’s human resources system on your first day of employment unless an accommodation has been granted.

Nearest Major Market: Miami

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