Sr Manager, Quality Assurance & Control

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Position Summary:

We seek a seasoned Sr. Project Manager for Quality Control/Quality Assurance with a proven track record of success and at least 8 years of experience in the construction industry. The ideal candidate is an organized, detail-oriented individual who would be responsible for implementation, improvement and execution of the Quality management systems (QMS) and project specific quality program requirements. They ensure that the design and construction works are planned and executed in accordance with established policies, procedures, systems and requirements of the Company. This role will be to oversee various aspects of the assigned land-based projects. This position reports to the AVP, Construction Private Destinations.

Essential Duties and Responsibilities:

Quality Assurance & Quality Control responsibilities:

• Develops and implements quality control practices and procedures to ensure that all pre-construction tasks and activities meet the company’s standards of excellence.
• Manages and as needed develops the QA/QC program.
• Develop Q.C. checklists for each discipline
• Develop Q.A. procedures
• Develop Inspection schedule for Authorities
• Develop Inspection Schedule together with Design
• Develop a Quality Control handbook (for each discipline with Pictures).
• Perform periodic site Q.C. visit at all RCG projects.
• Site Quality Control training, support & Site Inspections.
• Help develop and implement comprehensive project plans that outline timelines, milestones, and resources required.
• Strategize project execution methods to optimize efficiency and effectiveness.
• Oversee multiple projects simultaneously, encompassing both new developments and capital improvement initiatives related to investments.
• Creates, leads, fosters, and enhances relations with architects, contractors, subcontractors, and vendors for multi-million-dollar projects.
• Attend scheduled weekly progress meetings and other internal project/program meetings, and track progress and risks as necessary.
• Support the Handover process

Cost Estimation and Budget Management

• Provide insights for estimating all project-related costs, including materials, labor, equipment, and indirect costs.
• Help the Pre-Construction team in developing the project budget.
• Develop and maintain cost controls for specific programs and interpret and analyze reports to ensure adherence to project budget.

Design Coordination

• Collaborate with engineers, architects, and designers to ensure project designs are feasible, cost-effective, and aligned with company’s quality expectations.
• Ensure designs meet all regulatory compliance and sustainability standards.
• Reviews drawings and specifications for constructability, accuracy, and completeness, including Civil, Structural, MEP, Architectural, and Pool consultants for all design phases. 

Risk Management

• Identify potential risks associated with project execution, including financial, operational, and reputational risks.
• Audit the risk evaluation, contract negotiations, fees, and pricing decisions for particular programs.
• Generate efforts to analyze risk and define schedule-related issues, including analyzing long-lead materials or equipment that may impact project schedule and forecast variance.

Stakeholder Engagement

• Serve as the primary liaison between the company and all external stakeholders, including clients, regulatory bodies, and community representatives.
• Holds external vendors/contractors responsible for delays and cost overruns from the project schedule.
• Ensure clear and consistent communication throughout the pre-construction phase.

Regulatory compliance and Permitting

• Oversee the permitting process, ensuring all necessary permits are obtained in a timely manner.
• Ensure all projects comply with local, and international regulations and standards.

Construction Administration and Delivery

• Document management, submittal reviews, RFIs, change orders, and invoicing.  
• Manages change processes, updates logs, communicates with vendors for pricing, and develops estimates and proposals to support informed decision-making and schedule adjustments.
• Reports key construction metrics to the team and management, ensuring clarity and oversight.

Financial Responsibilities:

• Understand & track various construction agreements up to $100M in collaboration with the Director and regional project owners.

Qualifications, Knowledge & Skills:

QUALIFICATIONS:

• A bachelor’s degree is required, preferably in construction management, civil engineering, structural engineering, MEP, architecture, or a related field.
• Must have at least 5+ years of experience in construction project management, with a proven track record in Pre-Construction.
• This position is based in Miami, Florida.
• Over 25% travel
• Experience with Commercial Projects in Hospitality, F&B, and Retail sectors.
• Experience with Infrastructure, Utility, and Support Facility projects is a plus.    
• Strong interpersonal, communication, and organizational skills; ability to self-direct, a strong background in mission-critical projects, engineering, controls, and operational requirements; and an emphasis on project/construction management.

KNOWLEDGE AND SKILLS:

• Expected to uphold and promote high standards of persona, accountability, and integrity and encourage the same standards in the team.
• Ability to work with multidisciplinary and multicultural teams.
• Must have strong analytical abilities and problem-solving skills, paying close attention to details.
• Should be proficient in MS Office (Word, Excel, OneNote), Bluebeam, Primavera P6, MS Project, Procore, AutoDesk Construction Cloud, or similar software.
• A PMP certification is preferred.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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