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Sr Analyst, Rev Growth & Ops

Position Summary:

Royal Caribbean is looking for a Senior Analyst to join its Revenue Growth and Operations team. The Senior Analyst will be responsible for identifying opportunities, developing strategic plans, and executing the strategic plans to drive incremental revenue. This individual is responsible for the development and communication of strategic plans as well as monitoring and adjusting to global market changes. The Senior will have exposure to management and will work closely with global Sales, Marketing, Air/Sea, Hotel Operations, Reservations, Onboard Revenue, and External Partners.


Essential Duties and Responsibilities:

  • Identify and size opportunities to pursue for ancillary revenue generating projects and other special projects.
  • Conduct competitive analyses on category and cross-category competitors and report insights to cross functional leadership and executives.
  • Identify a clear short and long-term roadmap and effectively project manage complex timelines and deliverables.
  • Apply findings from research, trend forecasting, performance and feedback to develop the scope of work for future ships, modernization of current ships, and development of private destinations.
  • Partner with key stakeholders from the various departments across the organization to understand how to adapt and evolve the strategy for delivering a successful project in a timely manner.
  • Develops commercial reporting tools to monitor performance against targets and ensure accuracy of commercial and sales incentives forecasting and payouts.
  • Utilizes visualization tools to translate data into easy-to-understand reports and dashboards, used to drive actionable recommendations.
  • Provide ad-hoc analyses to guide decision-making on design of future products.
  • Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.


Qualifications, Knowledge & Skills:

  • Four-year Bachelor's or equivalent required; MBA preferred; three to five years related business analysis experience and/or training; or equivalent combination of education and experience.
  • Candidate must possess strong written and oral communication skills and be able to work effectively with all levels of personnel.
  • Strong PC skills are required
  • Advanced Excel, Power BI, and SQL required
  • Project management experience preferred
  • Strong understanding of finance and marketing principles to lead management on strategic initiatives and guide analysis.
  • Complex Problem Solving: Identifying complex problems and reviewing related information to develop options and implement solutions.
  • Active Listening: Giving full attention to what other people are communicating and taking time to understand points being made.


Nearest Major Market: Miami

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