Specialist, Entertainment and Enrichment Operations

This position is on – site in our Royal Caribbean Headquarters Miami 1050

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Entertainment Team has an exciting career opportunity for a full-time Specialist, Entertainment and Enrichment Operations reporting to our Senior Director, Entertainment.

Position Overview

Assist manager with scheduling, recruitment, and contracting for all entertainment and enrichment personnel and vendor negotiations, legal documentation.  Coordinates travel, logistics and oversite, maintains active grids and schedules

• Support scheduling, sourcing, and onboarding of Guest Entertainers, Lecturers, Dance Hosts, Bridge, Culinary, S.A.L.T., and other personnel as directed by the supervisor.
• Preparing and tracking entertainment and enrichment contracts, including uploading documents to the legal database and coordinating communication between Legal, vendors, and the supervisor.
• Provide logistical and administrative support to Charters & Incentives planners for special entertainment programs.
• Help coordinate the annual ordering and shipping of holiday decorations in collaboration with vessels, logistics, and suppliers.
• Assist in compiling and reviewing entertainment-related guest satisfaction ratings for quality monitoring.
• Support Entertainment when needed on special projects
• Help maintain public area and suite music libraries, including coordination with vendors for updates.
• Assist in monitoring TV, music, satellite, and movie content to ensure compliance with company guidelines.
• Help track budget spend and forecasts; assist in budget preparation as needed.
• Provide general support during absences due to vacation or illness.
• Perform other duties related to Entertainment and Enrichment Operations as assigned.
• Assist in coordinating tasks among Monaco and Manila team

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications and Education

• Strong creative abilities coupled with leadership qualities.
• Self-motivated and driven to deliver company goals
• Effective financial control of operations.
• Ability to work flexible hours
• Ability to work in US
• Ability to multi-task, prioritize and problem solve.
• Analytical and results oriented.
• Ability to strategically plan in advance.
• Worldwide entertainment and cruise knowledge.
• Fluent in English, both verbal and written skills
• Must be proficient in Microsoft Word, Excel, and PowerPoint. MXP/database experience preferred.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling between numerous offices.  A high noise level is possible if visiting shipboard or offsite locations.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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