Senior Manager, Workforce Strategy & Planning

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s HR Strategy has an exciting career opportunity for a full time Senior Manager, Workforce Strategy & Planning reporting to the Senior Director, Global Business Services.

This position will work on-site in Miami, Florida.

Position Summary: 

The Senior Manager, Global Business Solutions (GBS) Strategy & Planning is responsible for identifying the organization’s location strategy to support business growth, operational efficiency and cost management.  The Sr. Manager will work closely with cross-functional teams to assess business needs, evaluate geographic options, and provide strategic recommendations regarding viability of locations across the globe.

Essential Duties and Responsibilities:

• Support the director in the design, planning and execution of workforce location process and strategies. 
• Analyze global market trends, labor availability, cost structures, infrastructure and regulatory environments to recommend optimal locations for business operations.
• Develop business cases for new locations, outlining financial, operational and strategy benefits
• Partner with HR leaders to forecast talent needs and resource allocation. 
• Partner with global real estate, information technology, facilities and other shared services to consider impact and implications of global location strategy.
• Develop location productivity analysis; across all roles and locations.
• Support recruitment and retention efforts in key regions by ensuring location decisions align with talent market dynamics.
• Conduct detailed cost-benefit analyses of potential locations
• Conduct risk analysis of proposed locations and provide recommendations to mitigate risk
• Ensure that the workforce planning efforts are consistent across regions. 
• Partner with real estate, finance, business operations and HR to ensure location strategy aligns with business needs and priorities.
• Support the creation of accurate workforce models.
• Deliver data-driven recommendations on workforce and location strategy. 
   

Qualifications, Knowledge & Skills:

• Degree in Business related field, Masters or MBA preferred
• 5-7 Experience in workforce planning, data analysis, and strategy development. 
• Ability to work cross-functionally and manage multiple stakeholders. 
• Strong analytical and problem-solving skills. 
• Strong knowledge and understanding of the cruise industry
• Ability to translate overall business vision and objectives into tactical strategies and executable plans
• Excellent communication and relationship management skills
• Strong self-starter with an ability to navigate successfully through ambiguity
• Proven ability to proactively look and think ahead, going beyond obvious needs
• Demonstrated ability to generate strong, compelling presentations to senior leadership
• Proven ability to lead and motivate
• Strong work ethic with flexibility and adaptability to change
• Strong analytical and problem-solving skills
• Strong organizational and time management skills
• Strong project manager with transformation and change management experience
• Ability to empathize with stakeholders and focus on transitioning work and positioning GBS to provide high quality services.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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