Senior Lead, Digital Operations Engineering

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Digital team has an exciting career opportunity for a full time Senior Lead, Digital Operations Engineering reporting to the Senior Director, Digital Engineering.

This position will work on-site in Miami, Florida.

The Senior Lead, Digital Operations Engineering will be instrumental in driving engineering excellence and operational efficiency for Royal Caribbean Group's digital platforms. This role involves providing technical leadership, collaborating with cross-functional teams, and contributing to the strategic direction of our technology landscape. The ideal candidate will have a robust engineering background, strong problem-solving skills, and a track record of managing complex technology projects from inception to completion.

Essential Duties and Responsibilities:

Technology Strategy and Vision:

• Contribute to the strategic direction for engineering functions, ensuring alignment with business goals and technological advancements.
• Develop and maintain a product and technology roadmap in collaboration with stakeholders, focusing on enhancing the guest and employee experience.

Technical Leadership and Excellence:

• Provide expert guidance on engineering best practices, advanced technologies, and emerging trends.
• Oversee the design, development, and implementation of high-quality technology solutions.
• Ensure the successful launch and ongoing optimization of technology products from ideation through implementation.

Operational Excellence:

• Enhance the reliability and performance of our digital platforms through proactive monitoring, automation, and instrumentation.
• Lead efforts to reduce technical debt, improve system stability, and ensure operational readiness for peak seasons.
• Implement and enforce best practices in project delivery, quality control, and safety.

Collaboration and Stakeholder Management:

• Partner with business and technology stakeholders to understand requirements, prioritize initiatives, and deliver impactful solutions.
• Maintain strong relationships with internal stakeholders and external consultants to ensure alignment and successful project delivery.
• Serve as the main liaison for design-related updates to core project teams, facilitating effective communication and collaboration.

Project Management and Delivery:

• Coordinate project efforts from conception to completion, ensuring projects are delivered on time, within budget, and to the highest quality standards.
• Prepare strategic plans for project success and actively manage project communications and documentation.

Qualifications:

• Minimum 10 years of experience in a senior engineering or technical leadership role.
• Bachelor’s degree in computer science, Engineering, or a related field required
• Proven track record of leading large-scale technology projects through the development and delivery phases.
   

Knowledge and Skills:

• Deep expertise in engineering principles, software development lifecycle, and agile methodologies.
• Strong understanding of modern technology stacks, cloud services, and DevOps practices.
• Exceptional verbal and written communication skills, with the ability to communicate effectively at all levels of the organization.
• Results-oriented with a proven ability to drive initiatives from strategy to execution.
• Strong analytical and problem-solving skills, with the ability to think strategically and translate ideas into actionable plans.
• Ability to build and maintain strong relationships with stakeholders, fostering collaboration and achieving results through others.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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