Senior Analyst, Brand Analytics

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Celebrity Cruises brand has an exciting career opportunity for a full-time Director, Global CRM Strategy and Customer Marketing on the Marketing Team, reporting to the Vice President, Global Media and Customer Marketing.

Position Summary:

The Sr. Analyst, Brand Analytics will work in partnership with teams across Silversea to establish standardized, automated reports (both operational and executive level) and perform ad-hoc analyses to inform business decisions.

This role will support a newly established center of excellence in reporting and business analysis within the brand and will provide an opportunity to work with and learn about many aspects of the business (commercial, operations, product, etc.).

This role requires a data-driven approach to business analytics and the ability to generate actionable insights for Brand leaders. The Sr. Analyst, Brand Analytics will work alongside the Sr. Director to drive data-informed decisions with their ability to perform rigorous analysis and clearly communicate findings.

This role will report in Miami, FL

Essential Duties and Responsibilities:

• Manages the analysis of complex data, with strong experience in gathering actionable insights.
• Builds Power BI reporting dashboards for teams across the brand.
• Works with teams across the brand to refine KPIs and drive deeper insights about the business.
• Identifies improvement opportunities within the business while displaying creativity, drive, and a pragmatic approach to problem-solving.
• Uses return on investment analysis and other quantitative and qualitative techniques to assess a broad array of business issues and distill them into key items and proposed actions.
• Communicates with different departments and senior leaders across the company to develop new insights and work cross-functionally to help drive performance improvement projects.
• Builds and develops presentation decks and visualizations in Power BI or Tableau which clearly communicate the team’s findings and potential impact on the business.
• Gathers and distills competitive information and market analysis to create ideas and recommendations that may involve changes to the company’s operating practices and commercial focus.
• Develops strategic insights based on internal and external data and business analysis, including but not limited to analysis of markets, customers, and businesses.
• Supports financial modeling improvements in planning and forecasting to enhance efficiency, support new initiatives, and accurately capture changing business environments.

Qualifications:

• Bachelor’s degree in finance, economics, accounting, or other technical discipline required; MBA, CPA or CFA distinction preferred.
• Minimum of three years of finance, consulting or equivalent work experience in the Travel industry required

Knowledge and Skills:

• Strong analytical skills and can think strategically about the cruise/hospitality business.
• Highly advanced communication skills (written and verbal).
• Ability to multi-task and work under deadline pressure.
• Strong experience with Excel, PowerPoint, Power BI and Tableau.

We know there's a lot to consider. As candidates go through the application process, our recruiters will be glad to provide guidance and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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