Project Lead, Revenue Management Development

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

The Royal Caribbean Group’s Finance - Revenue Planning has an exciting career opportunity for a full time Project Lead, Revenue Management Development reporting to the Senior Manager, Revenue Management Development & Systems.

This position will work on-site in Miami, Florida

Position Summary:

The Revenue Management Development and Systems team is responsible for all data, decision tools, reporting and information needs for the Revenue Planning and Revenue Management teams. The Project Lead serves as the department point person, a Subject Matter Expert regarding the many reports and systems developed for end users in Royal Caribbean International, Celebrity Cruises, and Silversea. This includes managing a forecast automation tool that includes over $10B in revenue. This individual also manages relationships across departments in the company as a key contact and support person. They coach and develop the team analysts in core competencies.   

Essential Duties and Responsibilities:  

• Develops, implements, and supports Revenue Planning and Revenue Management data, systems, and user tools. 

• Drives pricing and promotions solutions for all global brands, markets, and currencies. 

• Project Management: Fully owns and executes large projects, manages, and develops planning, requirements gathering, strategy, development, orchestrating all participants, execution and delivery to teams and management.  These projects may be carried out by the Development team itself or in coordination with IT. 

• Serves as primary backup to management regarding projects, ad hoc requests, reporting, etc.   

• Develops in depth knowledge of department data, processes, and jobs across databases. Owns team production reporting. 

• Initiates improvements and developments of Revenue Planning and Revenue Management data processes to improve decision making across departments. Partners with Operations Research, Onboard Revenue, and Deployment teams to provide technical solutions. Develops new tools for Revenue teams by understanding the teams’ challenges and finding creative solutions the teams will use.  Proactively conducts own analyses of business data to present insights to department. 

• Leads and develops team members.  Guides them in programming, development, and business analysis.  Helps them incorporate business knowledge into coding logic, analysis, and development.  Guides team in professional development of core competencies. 

• Presents to and supports executives.  Regularly present recommendations and project updates to all levels of management. 

• Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management. 

Qualifications, Knowledge & Skills:  

• Master’s degree in Computer Science, Information Technology, Finance, Business, or related field preferred. 

• Bachelor’s degree from four-year college or university required (in Computer Science, Information Systems, Data Science, Data Analytics, or related field). 

• 4-6 years of work experience in related field preferred. 

• Equivalent combination of education and experience will be considered. 

• Ability to lead projects, including coordinating business and technical needs, developing robust solution, addressing immediate and long-term objectives, conducting proper testing, reviewing impact with business and end users, rolling out implementation and revisiting results following implementation. 

• Demonstrated ability to develop and implement applications using a programming language, especially PL/SQL, Python, SAS, JAVA, and UNIX. 

• Strong proficiency working with databases, on-premise/cloud, such as Oracle, Databricks, DB2, MySQL, SQL Server, Azure Synapse, ADF, AWS and related platforms 

• Ability to interpret analytical results into meaningful business terms and translate business needs to programming and data processes. Strong quantitative and analytical skills.  Must possess strong reality check reflex. 

• Ability to manage multiple decision support applications and projects.   

• Ability to pro-actively evaluate and address department needs.    

• Ability to foresee impacts of possible strategy and implementation impacts and address proactively. 

• Experience coaching and developing professional staff. 

• Ability to communicate clearly and effectively to business and technical audiences in both spoken and written formats. 

Physical Demands: 

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.  The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus. 

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. A high noise level is possible if visiting shipboard or offsite locations. 

We know there is a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon! 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.  

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