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Manager, Global Fleet Management


The Manager, Marine Operations (Ship Manager) position drives an ongoing and productive dialog between the shoreside Marine Operations organization and the senior Marine Management team onboard their assigned vessels. The Manager, Marine Operations is responsible for the safe, compliant, and efficient operation of their assigned vessels but also has major responsibilities to encourage innovative means of meeting and exceeding the company's stated goals and objectives.  This position is result driven, thinks strategically, keeps the "big picture" in mind and interacts frequently on an interdepartmental basis, both shipboard and shoreside. A successful Manager, Marine Operations will not only have exceeded their individual goals but will also represent a group of vessels that have consistently surpassed their assigned targets.



  1. Responsible for overall day-to-day management of assigned vessels to insure they are operated and maintained in a safe, compliant, and efficient manner.
  2. Maintain an awareness of the overall corporate and departmental goals, performance indicators and financial plans and encourage while encouraging a culture of effecting innovative means to meet and exceed not only these the goals but also the guests expectations wherever safely possible.
  3. Encourage the use of new and progressive means to carry out onboard repairs and maintenance, while ensuring all reporting and documentation requirements are fully met. Actively lead the onboard teams and assigned technical superintendents in the development of specifications, selection of vendors, assessment of timelines and evaluation of costs associated with dry docks or other designated projects.
  4. Maintain frequent communications with other shoreside departments and the Global Marine Technical organization to assist in the selection and installation of machinery, equipment, and safety appliances to ensure compliance with applicable regulations, safety, and environmental policies from applicable governing agencies.
  5. Monitor vessel compliance with Class / Government Authorities requirements and follow up to insure the timely and complete clearance of Conditions of Class / Conditions of Authority / Audit Findings or any other outstanding conditions as may be issued.
  6. Actively and consistently encourage the onboard and shoreside support teams to investigate all suitable means to achieve cost savings while maintaining an equal or greater level of quality in consumables, spare parts and / or services.
  7. Follow up with the onboard teams and other departments / vendors to ensure technical incidents and damages are properly investigated and reported, and that damage claims, if found appropriate, are validated, and settled in a timely manner.
  8. Participate in succession planning, training, evaluation, and development for all relevant shipboard personnel. Interview and approve, as well as provide recommendations to Human Resources Department regarding education, training and hiring of marine personnel.
  9. Cooperate with the Facilities department, shipboard and shoreside, on operational issues and projects impacting the Hotel and Marine areas of responsibility.
  10. Cooperate with the Newbuilding department when required to develop the new ship designs with the proper feedback and support from the Operational perspective.
  11. Perform other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.



  1. Participate in the preparation of annual operational, bunker and capital budgets for each assigned vessel.  Review in detail the anticipated needs of the assigned vessels with full consideration for unique opportunities, itinerary changes, maintenance intervals and other factors which may have specific impact on the anticipated funding.
  2. Evaluate monthly and quarterly operation/financial results on an on-going basis and recommend adjustments to plans/forecasts for the assigned vessels.  
  3. Develop, manage, and successfully execute a financial plan for any assigned dry dock, capital or other special project and address all adjustments, questions or concerns related to cost of the overall project.
  4. Manage the guaranteed process with New Build / Yard through to completion for any assigned vessels introduced into the RCG fleet.  



  • Bachelor’s degree in engineering or related field from an accredited College, University or the international equivalent, preferred.
  • 5 years cruise industry experience
  • Relevant experience as Naval Architect or Marine/Mechanical Engineer and/or experience with a shipping company, classification society or similar.
  • Chief Engineer’s license and sailing experience preferred.



  • Must be well versed in all areas of Maritime operations, with specific familiarity of various onboard operating systems (HVAC, Electrical, Mechanical, Engine, Powerplant, etc.) and have the ability to read and understand technical drawings. 
  • Must be able to maintain a close working relationship with representatives from the various classification societies and governing agencies regulating the operation of our ships fleet-wide.  Must display basic knowledge of regulations governing the Maritime industry under IMO, such as ISM, SOLAS, MARPOL and STCW, and understand how to access necessary information when required. 
  • Must be able to demonstrate a sustainable ability to work successfully in a fast paced environment with multiple projects and priorities.  The proven ability to manage all financial aspects of daily operations as well as additional assigned projects, including the successful identification of expense reductions through cost efficiencies is required. 
  • Must have strong supervisory skills and must possess the ability to communicate at the highest level of the organization.  Excellent interpersonal skills and the ability to communicate in a multicultural environment with all levels of employees and management are essential.


Work Environment:

This position may be required to travel up to 35% of the time.




Nearest Major Market: Miami

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