Manager, Hotel Procurement

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Supply Chain and Operations Team has an exciting career opportunity for a full time Manager, HF&B Procurement reporting to the AVP, Hotel, Food & Beverage Procurement.

The position is onsite and based in 100 Biscayne Blvd, Florida.

Applicants must be legally authorized to work in the location where this position is based.

The position is not eligible for immigration or work-visa sponsorship now or in the future.

At Royal Caribbean Group (RCG), we care about your health, financial security, and overall well-being. That’s why we provide a comprehensive and competitive benefits package designed to support what matters most to you across every area of life: physical, intellectual, emotional, and social. Here’s an overview of the benefits available to you, including but not limited to:

• Cruise and Travel Privileges
• Health and Wellness Benefits
• 401(k) + Employer Contribution (US Only)
• Company-Paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Comprehensive Time Off Package
• Parental Leave
• Employee Assistance Program (EAP)
• Training & Professional Development
• Tuition & Professional Certification Reimbursement (US Only) Specific benefits may vary by location and position. 

What does the Supply Chain and Operations Team do?

The Supply Chain and Operations Team at Royal Caribbean Group ensures the reliable flow of goods, services, and operational support across ships, destinations, and shoreside teams. The team oversees sourcing, procurement, logistics, inventory, supplier partnerships, and process execution, partnering cross-functionally to drive efficiency, manage risk, maintain service levels, and support exceptional guest and crew experiences worldwide.

How you can make an impact:

The Manager, HF&B Procurement, is responsible for managing and coordinating the activities of the staff engaged in fulfilling the goals and objectives of the Procurement function. The Manager is responsible for the direct management of categories assigned, including development of procurement strategy and objectives in line with Company Brand requirements. The role is responsible for the sourcing, negotiation, and contracting of all products in the assigned categories.

What your day-to-day will look like:

• Develops and manages an efficient total cost of ownership model which considers many complex variables including but not limited to price, freight, holding cost, currency, and supply volatility.
• Negotiates or supervises the negotiation of complex requests for equipment, supplies, and services from suppliers and subcontractors.
• Plans, organizes, and controls the activities related to the assigned procurement function.
• Organizes, manages, and directs the work of the employees in the assigned procurement function, overseeing the assignment of duties, responsibilities, and workstations to employees.
• Manages the sourcing, quality control and supplier management for all products in the assigned categories. Manages the negotiation of all components of cost including price, freight, payment terms, and delivery terms.
• Lead value creation initiatives in the assigned categories. Collaborate with RCG Brand Operations to identify and implement sourcing opportunities on new and existing products. Analyze the data and present findings to Supply Chain and Brand Ops leadership.
• Evaluate and measure new and existing suppliers, ensuring on-time delivery performance, inventory level, and invoicing policies are maintained. Periodically conduct major supplier reviews.
• Develops a system to evaluate vendor quotations that utilizes appropriate negotiation and procurement techniques to ensure quality, price, delivery, and service.
• Manage supplier invoicing and statement reconciliation, including resolution of invoices in dispute (IID’s). Follow up with suppliers with recurring invoices in dispute to conduct root cause analysis and establish plans for improvement.
• Prepares and issues Purchase Orders and Change Notices as needed.
• Prepares and reviews contracts, bids, proposals, and vendor agreements for legal correctness, price, and acceptability of items to specifications.
• Assigns procurement requests to the appropriate personnel.
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

How to achieve success:

• Bachelor’s degree in business administration or related field (or the international equivalent) and/or relevant work experience preferred.
• 3-5 Years Managerial experience in a cruise line, supply chain, or procurement related function.
• Ability to work in a fast-paced environment with multiple projects and priorities; able to quickly prioritize work for maximum impact.
• Ability to manage the financial aspects of the assigned procurement function, including the successful identification of expense reduction through cost efficiencies.
• Leads development of procurement and negotiation strategy based on multiple and often complex variables. Negotiates price, availability, transportation, and delivery schedule.
• Understanding of contract terms and conditions and skilled in uniform commercial code.
• Strong in analysis, forecasting, problem solving and quality improvement in the execution of strategies. Ensures total costs are identified and optimized throughout the entire procurement process.
• High degree of skill in Microsoft Word, Excel, PowerPoint and Outlook.
• Strong written and oral communication skills and be able to work effectively with all senior levels of operational personnel (shipboard and shore side).
• Ability to write reports business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the public.
• Ability to manage staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy and related medical conditions), age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, citizenship or immigration status, veteran or military status, or any other characteristic protected by applicable law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We are committed to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.