Manager, Onboard Revenue

This position is on – site in our Royal Caribbean Headquarters 1050

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Hotel Onboard Revenue team has an exciting career opportunity for a full-time Manager, Onboard Revenue reporting to the Director, Onboard Revenue

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

Position Summary

The Manager is the business-side owner accountable for commercial strategy, governance, stakeholder alignment, legal/brand guardrails, prioritization, and realized outcomes of PCP pricing, promotions, and targeted offer automation. This role ensures automated capabilities deliver tangible value across a highly complex commercial surface area (20M+ potential price points annually across 500+ products per sailing and 2,500+ sailings) and mitigates operational and brand risk by enforcing clear decision rights, guardrails, and measurement discipline.

Essential Duties and Responsibilities

• Own the PCP automation strategy across pricing, promotions, and targeted offers: define objectives, success metrics, and rollout sequencing across product categories and brands.
• Translate strategic priorities into a ranked use-case backlog (e.g., retargeting, distressed inventory, last-minute deals, cross-sell/upsell) and govern tradeoffs across stakeholders.
• Establish and enforce commercial governance: pricing/discount guardrails, segmentation rules, approval workflows, and exception handling to protect brand integrity and reduce risk.
• Partner with Legal/Compliance to define and maintain legal and ethical guardrails, especially around segmentation and targeted discounts vs personalized pricing. [
• Serve as final business approver for automation policies, go-live readiness, and major parameter changes.
• Own the measurement framework: ensure rigorous A/B testing, uplift modeling, and readouts become standard operating practice and drive iteration cycles.
• Review performance regularly with leadership; drive corrective actions when automation underperforms or introduces operational risk.
• Lead the business interface across Onboard Revenue, Marketing/E-commerce, Digital, AI/Data, Revenue Planning/Finance, and Operations, ensuring shared understanding of goals, constraints, and timelines.
• Provide clear business requirements and acceptance criteria to delivery teams; ensure releases are usable, supported, and operationalized.
• Own the operating model for scaled execution: QA processes, documentation, training, support paths, and ongoing backlog management so deployments do not stall and adoption remains high.
• Ensure the tooling and process reduce manual work and error rates that come from complex promotion setup and frequent updates.
• Manage and develop analysts supporting automation analytics and execution; set clear expectations for outcomes, quality, and stakeholder partnership. (If no direct reports initially, act as functional lead/mentor).

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Knowledge and Skills

• Bachelor’s degree required; 6–10+ years in revenue management, pricing, promotions, e-commerce monetization, or commercial analytics with demonstrated cross-functional leadership.
• Proven experience owning a business roadmap/backlog, governance model, and performance management (test-and-learn).
• Strong fluency with data and analytics; able to challenge models, interpret results, and make business tradeoffs.
• Strong stakeholder management and executive communication; ability to drive alignment across competing priorities
• Comfort with analytics tooling (Excel/Power BI and enterprise planning/reporting tools); understands system-enabled pricing/promo execution environments.

Qualifications and Education

• Bachelor’s degree required; 6-10+ years related financial and business analysis experience and/or training; or equivalent combination of education and experience. 
• Strong written and oral communication skills and be able to work effectively with all levels of operational personnel. 
• Strong computer and analytical skills are required.

Financial / Quantitative Responsibilities

Responsible for delivering and growing global revenue goals - 2026F: $2B Sailed PCP Revenue

Physical Requirements

 The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.

The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10-15 pounds. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.  

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. 

We are committed to providing equal employment opportunities and to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.