Manager, Occupational & Guest Safety

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

This position is on site in Miami, Florida.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Safety, Security & Environment has an exciting career opportunity for a full time Manager, Occupational & Guest Safety reporting to the Senior Manager, Occupational & Guest Safety

Position Summary / Job Purpose:

This position is responsible for managing, improving, and sustaining shipboard safety programs including policy, procedures, design, and oversight for all brands under Royal Caribbean Cruises LTD.  Implement, and manage policies and procedures that support a safe shipboard environment for the 60,000 + crew onboard and provide monitoring and analysis for injury related incidents onboard and ashore.  Track and follow-up on corrective actions related to injury prevention initiatives for guest and crew.  Review the results of investigations of safety related incidents with the goal of preventing future occurrences. Manage technical input for investigations.   Provide quality assurance reviews of injury investigations to ensure adequate defense strategies in cases of litigation.  Suggest improvements, solutions, and prevention steps to further safety culture onboard.

Essential Duties and Responsibilities:

• Monitor internal and external safety reports and evaluate trends.  Provide expertise to internal departments including legal (claims), medical/public health, human resources, global security (investigations) and marine and hotel operations.
• Continually advance working knowledge of safety procedures as they relate to injury prevention including international safety regulations and standards.  Manage all processes to ensure adequate corrective actions of noted deficiencies. Manage consultants conducting risk-based assessments and reviews of technical safety items as directed. 
• Develop and support shipboard safety training programs and manage cross departmental groups to determine root cause analysis and corrective actions. 
• Review investigations of major shipboard incidents (e.g., serious injuries) and prepare reports as required. 
• Present report details   and manage follow-up action plans from investigations including safety bulletins, lessons learned training documents and detailed action items.  Manage and maintain incident database accuracy and provide content-based support and training for shipboard and shoreside users.
• Maintain professional organizational memberships related to safety and injury prevention.
• Manage risk assessments of guest shore features on RCL private destinations. 
• Attend operational safety meetings as necessary and provide expertise and guidance to ensure company policies and procedures maintain high focus and standards for injury prevention.
• Provide guidance to shipboard safety officers, Public Safety Officers, and Care Officers regarding crew and guest injury prevention.
• Work with internal departments to reduce injury related claims through improved shipboard crew training, procedures, and prevention tactics
• Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform other job-related duties assigned by their supervisor or management.

Education, Experience, Knowledge & Skills:

• Bachelor’s degree (B. A.) preferred
• Minimum of 7-10 years maritime or industrial / public safety experience with primary responsibilities in the training, implementation and administration of safety equipment, systems, and processes.
• Experience performing risk assessments of special features/rides.  Shipyard experience a plus.
• Working knowledge of personal computers within a Windows environment including e-mail, Microsoft Word, Access and Excel, and related printers and equipment.
• Ability to handle difficult situations such as those involving injured persons and their families, friends, and witnesses. 
• Requires excellent interpersonal skills to communicate with all levels of management, guests, and employees. 
• Requires excellent writing and presentation skills. Ability to work in a shipboard environment and stand, walk or crawl for extended periods of time in hot or cold temperatures. 
• Ability to work in conditions which may include confined spaces or working from heights. 
• Ability to wear various personal protective equipment as required by the work environment up to and including respirators or self-contained breathing apparatus.
• The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. 
• While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. 
• The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 20-25 pounds.
• Visual requirements include distant, close and color vision, and ability to adjust focus.
• Ability to access roof areas on all buildings.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Financial Responsibilities:

• Manage consultant and employee expenses in compliance with company expense policies.

Working Conditions:

• The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.
• The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 -15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

We know there is a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We will hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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