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Manager, Entertainment and Cruise Staff Programs and Musicians (Silversea Cruises)

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.


The Royal Caribbean Group’s Silversea Cruises brand has an exciting career opportunity for a full time Manager, Entertainment Cruise Staff Programs and Musicians on the Hotel Operations Team reporting to the Director, Entertainment and Enrichment.


Silversea is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries, and genuine hospitality. We are proud of our reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join our award-winning team.



Position Summary:


This position will manage the Entertainment department’s cruise staff and musicians staffing approach, and product development of onboard programs to ensure Silversea guest expectations are exceeded with respect to their experience of entertainment and social environment. Also manages the production of entertainment programs that compliments the Silversea product, promotes guest interaction, provides variety, spontaneity, consistency, and flexibility in shipboard programming.



Essential Duties and Responsibilities:


  • Responsible for all Entertainment cruise staff, musicians, and technical manning, scheduling and hiring through direct auditions or working with our partners and alliances


  • Manages the deployment, training, and maintenance of Entertainment cruise staff for specific ship classes. Liaise with Monaco HR and maintain department shipboard schedules.


  • Assist in planning onboard entertainment programs and activities, ensures program quality and content meet or exceed acceptable standards.


  • Oversee ship communication relevant to all Satellite, TV, and music programs, both live and recorded.


  • Ensure all music played onboard is consistent with the agreed entertainment concept.


  • Liaise with IT department, ensuring ships have correct broadcasting equipment


  • Ensure all operating manuals are up to date and followed correctly


  • Oversee Silversea holiday decoration program


  • Develop existing alliance relationships with our recruiting partners and agencies, source and create new alliances


  • Maintain programs for adolescent guests, monitor supply inventory and order when needed.


  • Analyze ship rating results with ship coordinators , suggest corrective action when needed and ensure a drive for continuous improvement in this area


  • Assist Director with annual and monthly budget forecasting and planning.


  • Ensure ships have all relevant stock levels and orders are placed in a timely manner.


  • Handle operational issues (via laptop, mobile phone 24/7) in contact with on board teams, and Director of Entertainment to help/assist for the best resolution of last-minute schedule revisions, cancellations or changes of ports of call.


  • Ensure correct management of payroll budgets, including annual budgeting, spend and forecasting. Verify all contract rates are correct prior to issuing



Qualifications, Knowledge and Skills:


  • BA in Theater Arts a plus.


  • Minimum 10 years’ experience managing entertainment programs.  At least five of these years to be onboard a cruise ship.


  • Strong creative abilities coupled with leadership qualities.


  • Self-motivated and driven to deliver company goals


  • Effective financial control of operations.


  • Ability to work flexible hours


  • Job requires 40% traveling international, at times last minute


  • Ability to multi-task, prioritize and problem solve.


  • Analytical and results oriented.


  • Ability to strategically plan in advance.


  • Worldwide entertainment and cruise knowledge.


  • Fluent in English, both verbal and written skills


  • Must be proficient in Microsoft Word, Excel, and PowerPoint. MXP/database experience preferred



We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.



Nearest Major Market: Miami

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