Manager, Destination Product Development

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Destination Experiences Team has an exciting career opportunity for a full time Manager, Destination Product Development reporting to the Senior Director, Destination Experiences.

This position will be working onsite from Miami.

Position Summary:

The Manager, Events and Experiences represents Silversea Cruises within the Destination Experiences Department and will oversee certain geographical areas curating specialized events and experiences including Silversea Exclusives. This role requires a creative and proactive individual with a deep understanding of experience in event planning and product development with ability to manage cross functional teams. In this role the individual must have prior success planning and executing both large and smaller scale events and designing ultra-luxury travel products and concepts. Experience in managing cross functional teams, event budgets, vendor negotiations in a luxury retail environment is highly preferred. They will be directly responsible for driving revenue through a diverse portfolio of products and will need to support team members and use creativity to help brainstorm, strategize, and propose event concepts, new avenues of business and managing existing revenue streams.

Essential Duties and Responsibilities:

• Responsible for developing, promoting, and managing a range of shoreside product experiences including World Cruise and Grand Voyage events for an enhanced guest experience
• Responsible for working closely with suppliers to develop Silversea Exclusives. Custom-made, world class tours/events that would be the highlight of the guest’s vacation. The goal would be that everyone would have the opportunity to experience at least one of these experiences at least once a cruise
• Partner with Marketing and Sales to gain a deep understanding of the product differentiators and a comprehensive go-to-market strategy
• Manage an annual budget of approximately $5M+

Knowledge and Skills:

Education: An undergraduate degree in business or related field is preferrable

Years of experience:

8+ years in Destination Management and/or Product Development with successful leadership and implementation of product enhancements to strengthen brand positioning and customer satisfaction

Essential qualifications and skills:        

• Excellent verbal communication skills.
• Able to communicate with clients and internal management.
• Computer skills including Excel, Word, Outlook and Windows Based Programs.
• Capable of conducting travel.
• Problem solving / analytical skills.
• Knowledge of formulating the main objective of the program in order to create curriculum.
• Project completion.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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