Lead, Unily System Admin Product Owner

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s HR Transformation Team has an exciting career opportunity for a full time Lead, Unily System Admin Product Owner reporting to the Senior Director, HR Transformation.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary:

We are seeking a proactive and strategic Unily System Admin Product Owner to lead platform configuration, security, and ongoing optimization of our enterprise digital workplace. In this role, you will partner closely with Business Analysts and stakeholders to understand requirements, collaboratively develop the product roadmap, and translate business needs into technical solutions. You will oversee and deliver platform configuration, security settings, and feature enhancements to ensure a secure, user-friendly, and impactful digital experience.

Key Responsibilities:

• Product Configuration & Security Management:
• Deliver platform configuration efforts, including content structures, user permissions, access controls, and feature settings to meet business requirements.
• Oversee platform security, ensuring proper user access, permissions, and compliance with data privacy standards.
• Requirements Translation & Delivery:
• Work with Business Analysts to translate business requirements into technical specifications, platform configurations, and feature implementations.
• Collaborative Roadmap Development:
• Partner with Business Analysts, stakeholders, and leadership to define, refine, and prioritize the product roadmap based on business priorities and platform capabilities.
• Jointly identify opportunities for platform enhancements, security improvements, and user engagement initiatives.
• Stakeholder Engagement & Support:
• Provide guidance and support for platform adoption, training, and best practices.

• Continuous Improvement & Optimization:
• Monitor platform performance, user feedback, and analytics to recommend and implement improvements.
• Stay current with Unily updates, industry trends, and best practices for digital workplace platforms.
• Security & Compliance Oversight:
• Ensure platform configurations adhere to security policies, compliance standards, and internal governance.
• Collaborate with security teams to maintain data privacy, encryption, and access controls.

Qualifications:

• Bachelor’s degree in Business, Information Technology, Communications, or related field.
• 5+ years of experience in digital workplace platforms, intranet management, or related roles.
• Proven experience managing platform configuration and security, preferably with Unily.
• Hands-on experience with content management, portal configuration, and security best practices.
• Strong ability to collaborate with Business Analysts and stakeholders to develop requirements and product roadmaps.
• Experience with Agile methodologies, backlog grooming, and feature delivery.
• Excellent stakeholder management, communication, and problem-solving skills.

Preferred Skills:

• Knowledge of change management and user adoption strategies.
• Ability to interpret analytics and user feedback for continuous improvement.
• Vendor management and cross-functional collaboration experience.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.