Lead, Talent Programs

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Summary:
The Talent Programs Lead is responsible for leading the deployment of programs, processes and tools aimed at achieving the global talent strategy.  As a key member of the Talent team, this role will guide end-to-end deployment of the company’s talent programs and related efforts, as well as contribute to their design for our global population—ship and shore.

NOTE: This is a full-time in-person role based in the company’s headquarters in Miami, FL. Applicants must be available to work in Miami, FL Monday – Thursday, with work from home on Friday.

Essential Duties and Responsibilities:

• Explore trends and opportunities to rethink and/or introduce fit for purpose talent programs and processes that enable leaders to effectively manage their talent to achieve business results.
• Partner and contribute to the design and delivery of enterprise-wide talent programs (shoreside, shipboard and private destinations) aimed to enhance organizational effectiveness, succession management, performance management, and career development among other talent related efforts.
• Partner with Human Resource Business Partners and appropriate HR and business leaders to develop templates and tools that meet business needs and are consistent with the global Human Resources and Talent strategy.
• Act as project lead in the deployment of talent focused enterprise-wide programs, processes, systems, tools and templates.
• Support the initiatives to transform performance management culture, talent review and succession planning, career development and/or learning and development at RCG.
• Guide the preparation of the Company’s talent review process that helps to identify and evaluate employees within the organization. This includes reviewing the talent assessment framework, gathering feedback, summarizing data and providing guidance and support.
• Analyze talent review and related data, identifying key trends and creation of people insights that raise insights to guide recommendations for development and talent planning.
• Provide advice and guidance to managers and employees with their experience and utilization of the talent programs.
• Lead the day-to-day tracking and management of milestones, recording issues and risks and facilitating problem resolution for respective talent projects. Also includes the documentation of action plans, and thoroughly following-up to hold team members accountable, including system readiness, people adoption preparedness, change management and sustainability.
• Maintains talent management standards and tools aligned with customer needs to obtain workforce performance, desired culture, and individual effectiveness.
• Perform other duties as required to help drive the deployment of our global talent strategy and other prioritized talent efforts. 

Qualifications, Knowledge & Skills:

• Fluency in English
• Bachelor’s degree in business, Human Resources, Psychology or equivalent.
• Minimum of six years of experience in Human Resources, preferably in talent management within a large and global organization or as an external consultant.
• Demonstrated knowledge of end-to-end talent management and related disciplines including but not limited to onboarding, talent pipeline management, succession management, performance management, career management, and learning and development.
• Demonstrated full competence of Microsoft Office, including proficiency with navigating across Excel, Word, and PowerPoint. 
• Knowledge of Human Resources systems preferred, and knowledge of SuccessFactors a plus.
• Ability to manage medium to large projects independently while balancing daily tasks and follow through.
• Self-motivated; must have the ability to work well independently and as part of a team, with limited supervision and follow-up on designated tasks.
• Ability to gather and present data in a professional manner, ability to research and synthesize from diverse sources.
• Ability to multitask and prioritize to productively work under tight time deadlines.
• An investigative nature, a desire to problem solves and ability to think outside of the box with a curiosity and bias for action.
• Attention to detail when mapping processes and managing learning content, with demonstrated success educating and engaging others in their activation.
• Ability to identify and resolve problems in a timely manner, applying sound judgment and discretion when dealing with sensitive information.
• Ability to work with multiple stakeholders, including across levels of management.
• Demonstrates strong communication and presentation skills; ability to articulate concepts in a simple and easy to understand manner for various audiences; ability to read and adapt to communication styles of team members and contractors who come from a broad spectrum of disciplines, cultures, and education levels. Ability to train others.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.