Engineering Manager, Ecommerce

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s E-Commerce Team has an exciting career opportunity for a full time Engineering Manager reporting to the Director, Product & Platform Engineering.

Position Summary

As an Engineering Manager (EM) in our Global E-Commerce Engineering organization, you will lead high-performing teams that deliver innovative, scalable, and high-quality software solutions for our digital commerce platform. You will be responsible for aligning technical roadmaps with business goals, fostering a culture of engineering excellence, and driving strategic execution. 

Your role is not just about shipping features—it’s about making sound technical decisions, communicating effectively with stakeholders, and developing a world-class engineering team. You will be a key player in shaping the future of how customers consider, purchase, and plan their cruise vacations.

Essential Duties and Responsibilities

• Define and execute a technical strategy aligned with product and business goals.
• Balance innovation vs. execution—knowing when to build, iterate, or cut scope.
• Ensure scalable, maintainable, and high-performance software architectures.
• Clearly communicate trade-offs between scalability, performance, and delivery timelines.
• Maintain best practices in engineering processes, security, and compliance (SOX, DevSecOps).
• Act as a bridge between engineering, product, and business teams, ensuring alignment.
• Proactively manage expectations and avoid surprises for leadership.
• Tailor communication depth for different audiences—from deep technical discussions with engineers to high-level business updates.
• Influence decision-making with data, risk analysis, and sound technical judgment.
• Lead teams to deliver high-quality software on time, ensuring smooth execution of roadmap items.
• Manage cross-team dependencies effectively, ensuring seamless collaboration.
• Continuously improve team processes without over-engineering solutions.
• Foster a culture of accountability, transparency, and continuous learning.
• Identify and nurture future leaders within the team.
• Provide actionable feedback and career coaching to engineers at all levels.
• Create an environment where engineers thrive, innovate, and stay engaged.
• Drive hiring, onboarding, and retention strategies to build a world-class engineering team.

Qualifications, Knowledge and Skills

• 7+ years of experience in software engineering, including hands-on development and leadership roles.
• 3+ years of experience managing software engineering teams, ideally in a fast-paced,
• highly regulated environment (e.g., banking, e-commerce, DevSecOps).
• Proven ability to balance short-term execution with long-term technical vision.
• Experience with scalable architectures, cloud platforms, and transactional applications.
• Experience with AI/ML models from POC to production is a strong plus.
• Exceptional communication skills, with the ability to engage both technical and non-technical stakeholders.
• Strong problem-solving mindset with a focus on impact-driven decision-making.
• Passion for mentoring, coaching, and growing engineering talent.
• High ownership, drive, and commitment to building a best-in-class engineering culture.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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