Director, HR Systems Products

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s HR Transformation Team has an exciting career opportunity for a full-time Manager Director, HR Systems Products reporting to the Senior Director, HR Transformation.

The position is onsite and based in Miami, Florida.

Position Summary:

The Director of HR Systems Products is the system business owner of HR product solutions and manages the HR Systems Delivery team. They oversee the end-to-end process of conceptualization through to system implementations and enhancements led by the Product Owners as well as provide business, system and process support to senior leadership.

Essential Duties and Responsibilities:

• Together with the HR Transformation team, this leader builds relationships with all business operational leaders and HR operational COEs, ensuring they always feel supported by the HR Product team.
• Partners with functional groups to develop process landscape, gap analysis, product transformation plans, organizational impact analysis, and long-term change workstream strategy.
• Manages project risks and successfully removes barriers or escalates risks/issues to senior leadership as needed.
• Provides senior leaders with regular reports, status updates, progress etc.
• Manages the prioritization of the backlog based on urgency and criticality of requirements.
• Evaluates the work done by the Product Owners and development team, providing constant feedback, ensuring maximum product value in line with customer expectations and product vision.
• Analyzes market and industry trends to anticipate stakeholder needs.
• Manages security and environment management for enterprise HCM solutions, predominantly SAP SuccessFactors.
• Reviews all technical specifications ensuring appropriate IT build based upon the business requirements

Qualifications, Knowledge and Skills:

• Highly strategic, proactive, and organized
• Strong interpersonal skills
• 12+ years of operational HR experience with 3-5 years of people leadership experience 
• Experience in project management using AGILE, PMP, or Scrum methodology (or equivalent) 
• Proven track record of portfolio management across a broad range of HR process areas, systems, and workflows including but not limited to: HCM, Case Management, Learning,
• Employee Engagement, Workforce Management, Recruiting, Sourcing, Compensation, and Reward 
• Ability to define and execute multiple detailed activity plans simultaneously 
• Skilled in customer facing activities covering requirements gathering, data preparation, cutover support, timeline management, and documentation preparation 
• Ability to communicate and work collaboratively within a team and have strong influencing skills 
• Ability to coach and advise senior stakeholders 
• Ability to conduct and facilitate workshops with business representatives, management and executives, team member resources, and external third-party groups 
• Ability to manage ambiguity with demonstrated confidence & credibility 
• Strong judgement and decision-making skills 
• Experience working with contemporary HR Technology platforms (e.g., Success Factors, Salesforce etc.) 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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