Coordinator, Travel

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Global Marine Operations Team has an exciting career opportunity for a full time Coordinator, Travel Operations reporting to the Lead, Technical Projects.

This position will be working onsite from Miami.

Position Summary:

Responsible for managing all vendor travel related to Capital projects, including but not limited to air, hotel, etc. through the usage of department and/or corporate designated tools. Follow the standard procedures of submitting requests via the request platform and follow-up with any needed communication.

Essential Duties and Responsibilities:

• Action all travel requests that come through the shared email group in a timely manner.
• Be able to discuss travel requests via telephone with vendors and make changes in the form as needed
• Must update each form as changes are made and track them to make sure they are completed
• Communicate with vendors and the internal travel team to fulfill and resolve conflicts on travel requests.
• Must be able to communicate with team members to address process concerns or areas of opportunity that may be impacting workflow, customer experience and/or financial impact.
• Closely follow travel development, updating the internal platform on a frequent basis.
• When needed, assist the team in submitting cabin and day visit requests.
• Create reports and presentations to show quarterly KPIs based on travel.
• Support the implementation of the PMO Project Management strategy. Proactively support strategic PMO initiatives to improve the PMO organization, processes and tools.
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the incumbent. The incumbent will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications:

• To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily with little guidance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education: Bachelor's Degree and a minimum of 2 years with travel-related experience.
• Solid written and verbal communications skills. Clear and precise communication with all levels of the organization is essential.
• Excellent interpersonal skills with the ability to coordinate efforts.
• Excellent organizational skills.
• Ability to multi-task and manage multiple tasks in a fast-paced environment.
• Software: Proficiency in Excel, SharePoint, Outlook
• Language requirements: English

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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