Coordinator, Riding Crew

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Global Marine Operations Team has an exciting career opportunity for a full time Riding Crew Coordinator reporting to the AVP, Global Technical Engineering Services.

This position will work onsite in Miami, Florida

Position Summary:

The Royal Caribbean Maintenance Team Coordinator plays a pivotal role within the Global Marine Operations department, ensuring the seamless coordination and management of riding crew schedules and logistics. This position is essential for maintaining operational efficiency and supporting the broader objectives of Global Marine Technology division. This position maintains close collaboration with Human Resources to ensure the transit of team members to and from ships and land-based locations is secured as well as onboard housing. Also provide administrative support to ensure efficient operations through proper time management, accurate output, and timely follow-up for the manager and the rest of the department.

Essential Duties and Responsibilities:

• Coordinates and develops schedules for riding crew members, ensuring optimal coverage and resource allocation.
• Assists relevant stakeholders with the preparation and management of riding crew tools, schedules and resources.
• Conducts regular follow-ups with Human Resources to ensure all required documentation for crew members is accurate and renewed in a timely manner.
• Prepares and maintains data related to crew assignments and operational needs.
• Provides administrative support to the Global Marine Operations team, facilitating smooth communication and workflow.
• Manages cabin requests for riding crew, ensuring accommodations meet operational requirements.
• Assists in generating reports on crew performance and operational metrics.
• Facilitates collaboration across teams to enhance operational efficiency and crew satisfaction.
• Monitors compliance with maritime regulations and company policies related to crew management.
• Supports training initiatives for riding crew members, ensuring they are equipped with the necessary skills and knowledge

Qualifications, Knowledge and Skills:

• High school diploma or equivalent. Associates degree preferred.
• Minimum of 2 to 5 years of industry related experience.
• Experience using Microsoft Office products such as Word, Excel PowerPoint, and Access.
• Strong communication and organizational skills with the ability to communicate in a multicultural environment with all levels of employees and management.
• Ability to work in a fast-paced environment with multiple projects and priorities.
• Ability and willingness to travel.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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