Coordinator, Food & Beverage

This position is on – site in our Royal Caribbean Headquarters Miami 1050

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Silversea’s F&B Team has an exciting career opportunity for a full- Coordinator, Food & Beverage  reporting to the Global Head F&B.

Position Overview 

Silversea is seeking a highly organized and proactive Coordinator, Food & Beverage to support the day-to-day administrative and planning functions of our global F&B team. This entry-level role is ideal for someone passionate about hospitality and eager to learn the inner workings of luxury cruise operations. The coordinator will play a key role in ensuring smooth communication, documentation, and coordination across various F&B initiatives.

Key Responsibilities

1. Overview

• Provide comprehensive administrative support to the Global Head of F&B and the broader team.
• Assist in planning meetings, events, and managing project timelines.
• Support documentation efforts, including SOPs, menus, vendor contracts, and reports.
• Aid in onboarding processes, travel arrangements, and expense reporting.
• Track progress on key initiatives, prepare presentations, and compile reports.
• Support data analysis related to menu planning, costs, and guest feedback.
• Foster effective communication across onboard and land-based teams.

2. People Management & Development

• Assist field teams with talent acquisition efforts, focusing on top talent
• Maintain regional email groups and coordinate lists of specialists for open positions.
• Collaborate with operations administration to facilitate HR support and initiatives.

3. Product Standards, Projects & Documentation

• Collaborate with F&B Directors/Chefs to update operational standards, service guidelines, and policies.
• Create and update concept statements for new outlets and in partnership with the Corporate F&B Team.

4. Financial & Performance Analysis

• Distribute and help analyze monthly financial reports.
• Develop and distribute monthly KPI summaries, including PPP (People, Product, Profit).
• Maintain dashboards such as Medallia and Operations, updating quarterly summaries for all assessments.

5. Strategic Planning & Standards

• Regularly update the quarterly strategic plan and regional standards.
• Prepare quarterly summaries and reports to support strategic decision-making.

6. Meetings, Conferences & Events

• Prepare agendas, presentations, and schedules for quarterly F&B conference calls.
• Document minutes and track follow-up actions.
• Coordinate biannual Food & Beverage Conferences.
• Organize webinars and conference calls to support ongoing staff training and communication.

7. Vendor & Supplier Relations

• Maintain a master vendor contact sheet.
• Support negotiations and manage agreements with key vendors.
• Act as a liaison between field teams and equipment suppliers, exploring new trends.

8. F&B Councils

• Organize quarterly council calls, prepare agendas, and circulate minutes for:

• Beverage Team
• Culinary Team

9. Sales, Marketing & PR

• Support regional F&B promotions to ensure full participation and alignment.

10. Administrative & Digital Platforms

• Prepare post-visit reports and personnel/development plans.
• Manage monthly expense reports and travel calendars.
• Regularly update regional email groups.
• Maintain the F&B platform on SharePoint, ensuring effective global communication.

11. Training & Development

• Prepare quarterly summaries of F&B and Kitchen Managers in Training (MITs) and or Interns, tracking goals and progress

12. Communication & Content Management

• Coordinate active participation and content contributions for the monthly F&B newsletter.
• Help develop content for concept statements, business development plans, and promotional materials.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications and Education

• Bachelor’s degree in Hospitality, Business Administration, or related field preferred.
• 0–2 years of experience in hospitality or administrative support.
• Strong organizational skills, attention to detail, and excellent communication.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and prioritize effectively
• Positive attitude, team-oriented mindset, and eagerness to learn
• Familiarity with cruise or luxury hospitality operations is a plus
• Ability to manage multiple tasks, prioritize effectively, and work under pressure.
• Knowledge of food safety and public health standards.
• Additional language skills (Spanish, French, German, Italian, Portuguese) are advantageous.

Knowledge and Skills

• Excellent communication and people skills.
• Detail-oriented with a focus on delivering high-quality results.
• Ability to collaborate across multiple departments and manage relationships with internal and external stakeholders effectively.
• Ability to foster and maintain a positive working environment within a multi-cultural context
• Strong organizational skills and the ability to work under pressure in a fast-paced environment.
• Self-driven with an ability to maintain and organize multiple tasks simultaneously.
• Good knowledge of food safety and Public Health standards & procedures.

Language Requirements

• Required to speak English clearly and distinctly.
• Aptitude to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.
• Ability to speak additional languages such as Spanish, French, German, Italian or Portuguese preferred but not essential.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling between numerous offices.  A high noise level is possible if visiting shipboard or offsite locations.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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