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Business Development Specialist (French Speaking)

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

Position Summary: This position is responsible for providing Sales Managers (and their respective assigned Travel Partners and clients,) support in all selling activities. The goal is to ensure satisfaction and operational excellence, which in turn leads to increasing revenue performance. 

 

The Business Development Specialist supports Sales Managers responsible for working with a varied account base to assist departments in meeting or exceeding corporate growth goals via service support, telephone and electronic sales.

 

Essential Duties and Responsibilities:

  • Supports selling activities including: (1) servicing any issues related to selling efforts raised by TPs, Clients, and Sales Managers, (2) generates selling opportunities, (3) assists all Sales Managers and TPs with strategic Sales & Marketing efforts.
  • Reviews and acts on sales calls and inquiries for the various sales functions/fields, and Travel Partners. Leverages these interactions to create selling opportunities.
  • Calls Travel Partners on behalf of the Sales Manager to assist in closing business, educate Travel Partners on the brand’s products, promotions and selling tools; introduces and/or creates brand awareness and identifies/qualifies selling opportunities.
  • Uses sound and independent business judgment in the use of their individual Empowerment and Marketing dollars allocated to them.
  • Partners up with all Sales Managers in the coordination and execution of corporate team events, trade related events such as ship tours, FAM training functions, and Seminars at Sea.
  • Works within Sales and Business Development Support team to ensure accessibility and understanding of corporate and brand policies, procedures and key selling attributes.
  • Works with Travel Partners to ensure Co-op marketing expenses are submitted timely and in accordance with established coop guidelines
  • Networks and interacts with all relevant internal departments to act on requests and complete service resolution tasks.
  • Travel is required for yearly Regional Training Summit (RTS) and National Sales Meeting (NSM). Other opportunities include trade related events such as ship tours, FAM training functions, and Seminars at Sea etc.
  • Performs other duties as required. 

This job description in no way states or implies that these are the only duties performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

 

 

Qualifications, Knowledge & Skills:

  • One to three years sales experience including cold calling is required.
  • Associate or Bachelor a plus.
  • Travel industry experience preferred.
  • Excellent verbal and written communication skills.
  • Strong presentation skills.
  • Negotiation skills desired

 

Knowledge and Skills:

  • Bilingual in English and French
  • Ability to use advanced business and sales knowledge to make decisions.
  • Building strong relationships across multiple departments is essential to the successful support of our travel partners and BDM's.
  • A strong collaborative work ethic, along with sharing of ideas and experience is required, as BDS POD’s of 4-5 team members are grouped by region.
  • Use of sound judgment is important.
  • Proficient in negotiation skills.
  • Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions.
  • Demonstrate the highest level of personal integrity.
  • Able to assume responsibility for personal and organizational results, and proactively develop greater results.
  • Proficient in financial and business skills.
  • Strong presentation and communication skills.
  • Ability to demonstrate confidence and credibility.
  • Ability to work well in a fast pace environment.

 

FINANCIAL RESPONSIBILITIES (FOR MANAGEMENT ROLES ONLY)

Will be jointly responsible with the partnering Sales Managers to achieve quarterly and annual Sales Revenue goals.

Proper management of allocated Empowerment funds.

Work with Travel Partner sand Sales Manager to ensure Co-op marketing expenses are submitted timely and in accordance with established Co-op guidelines.

 

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 ¿ 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office.

 

 

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.¿ The employee may move about the office complex, may travel to other office locations. This position may travel. Visual requirements include distant, close and color vision, and ability to adjust focus.

 

Travel is required for yearly Regional Training Summit (RTS) and National Sales Meeting (NSM). Other opportunities include trade related events such as ship tours, FAM training functions, and Seminars at Sea etc

 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

 

All applicants who receive a conditional offer of employment will be required to comply with the Company’s mandatory COVID-19 Vaccination Policy. The Company’s COVID-19 Vaccination Policy requires all employees who work from the Company’s offices or whose job duties require them to travel to our U.S. offices, ships, and/or private destinations be fully vaccinated against COVID-19. If you are covered by this policy, you will be asked to complete Vaccination Attestation upon acceptance of this offer and upload proof of vaccination to the Company’s human resources system on your first day of employment unless an accommodation has been granted.


Nearest Major Market: Miami

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