Background Check Coordinator

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Shipboard Talent Acquisition Team has an exciting career opportunity for a full time Background Check Coordinator reporting to the Senior Manager, TA Operations.

This is an in-person role in Miami, Florida.

Position Summary:

The Background Check Coordinator ensures that all background screening processes are conducted efficiently, accurately, and in accordance with relevant laws and regulations. This role involves coordinating with internal teams, external vendors, and candidates to facilitate the screening process including adjudication.

Essential Duties and Responsibilities:

Process Management:

• Manage and coordinate the entire background check process for new hire and retesting for existing employees as needed.
• Ensure background checks are completed in a timely manner and follow organization policy and procedures.
•  Adjudication

Vendor Coordination:

• Works with background check vendor to initiate and track screenings.
• Addresses issues or discrepancies with vendors to ensure service quality.

Compliance:

• Ensure all background check activities comply with international regulations.
• Conducts Internal Audits
• Maintain up to date knowledge of relevant legal requirements and industry best practices.

Data Management:

• Review and verify background check reports are for accuracy and completeness.
• Provide management with applicable weekly and monthly reports
• Manage and safeguard sensitive and confidential information in accordance with privacy laws.

Communication:

• Communicates with candidates, Talent Acquisition, Recruiting, and Scheduling regarding the status of background checks.

Documentation:

• Maintain detailed records of background check processes, findings and decisions.
• Prepare and present reports on background check metrics and trends as needed.

Process Improvement:

• Identify opportunities for process improvements and recommend changes to enhance efficiency and effectiveness.

Qualifications:

• Education: Bachelor’s degree in human resources, Business Administration, or a related field preferred.
• Minimum of 2-4 years of experience in human resources, with at least 2 years in a background check or compliance role.
• In-depth knowledge of background check processes, legal requirements, and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong interpersonal and communication skills.
• High level of integrity, discretion, and confidentiality
• Proficiency in HRIS and background check systems

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.