Analyst, Pricing Systems & Operations

This position is on – site in our Royal Caribbean Miami 1080 Building

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean team has an exciting career opportunity for a full-time Pricing Analyst, Revenue Operations reporting to the Promotions Strategy Lead.

Position Summary

The Pricing Analyst, Revenue Operations is responsible for the implementation and maintenance of all brand level and tactical promotions for Celebrity Cruises. This individual will be part of a high-performing cross-functional team with close working relationships with IT, Sales, Marketing, Accounting, Audit, and Global offices. The pricing analyst’s responsibilities will include promotion creation and troubleshooting, along with reporting. This person will also have direct input in the business requirements for the promotional setup for a new reservation system.

Essential Duties and Responsibilities

• Analyzes global promotion types and combinability complexity to implement the desired commercial capability   
• Performs testing and troubleshooting of promotions with different departments (IT, Sales, Marketing, etc.) channels, currencies, markets, etc.
• Builds and enhances promotional combinability matrix.
• Trains and provides Revenue Management Product Team with best practices for the setup and execution of tactical level promotions.
• Develops reporting related to promotional fulfillment.
• Assists Revenue Management Analyst Team, Managers and Directors with the setup and execution of promotions
• Develops option codes and push reports related to promotion creation
• Maintains the cruise certificate database companywide for the brand and assists with audits
• Responsible for promotion creation and maintenance impacting the brand's annual net revenue stream of over $2.4 Billion.

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employee will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge & Skills

• Associate’s or Bachelor's degree from a College or university in business or economics or similar quantitative field.
• Minimum of 4+ years of post-graduate experiences. 
• Equivalent combination of education and experience will be considered. 
• Ability to manage multiple projects simultaneously with deadlines and manage changing priorities with minimal supervision and intervention.
• Previous experience with Revenue Management preferred.
• Proficiency in Excel, Brio Intelligence/Hyperion Studio, PowerBI, Word, and PowerPoint required and ability to manipulate data essential.
• Knowledge of reservations system and revenue management data preferred but not required.
• Attention to detail required.
• Willingness to accept immediate product and project responsibility.
• Ability to operate in a team environment.
• Excellent interpersonal skills and demonstrated maturity.
• Demonstrated aptitude for problem solving and problem identification.
• Strong written and verbal communication skills and ability to work in global environment.

Physical Requirement

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

Working Conditions

Miami based position with some travel. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office locations, and/or moving inside/outside the office.

We know there's a lot to consider. 

As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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