Analyst, Onboard Revenue Operations

This position is on – site in our Royal Caribbean Headquarters 1050

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group, Celebrity Cruises Onboard Revenue team has an exciting career opportunity for a full-time Analyst, Onboard Revenue Operations reporting to the Director, Onboard Revenue Operations & Planning.

Position Summary

Responsible for profitable revenue generation of our Vendor Accounts to meet/exceed revenue targets. Work closely with Sr Director of Onboard Revenue to develop strategies and plans to grow profitable business across fleet. Own business analysis of current performance and to drive growth.

Establish and build strong relationships within the assigned Royal Caribbean Vendors. Build strong internal relationships to enable successful implementation of new programs onboard our fleet. Influence vendors and internal departments to support strategies and initiatives.

Essential Duties and Responsibilities

• Set monthly, annual, and quarterly targets related to assigned accounts.
• Manage and monitor account and ship performance against targets, forecast, and contractual
• minimums, identifying drivers and risks.
• Work with partners to review channel, product, pricing, promotional, and sq ft performance.
• Identify and evaluate sourcing/mix of revenue to grow most profitable channels.
• Generate innovative ideas that will bring new business development to Onboard Revenue.
• Leverage business analysis to define future strategies (product, partner, channel, contracting, etc.)
• and prioritize initiatives.
• Leverage business analysis to influence newbuild and revitalization concept/design/allocation.
• Provide analytical support for initiatives related with assigned accounts.
• Provide analytical support for Onboard Revenue contract negotiations.
• Identify and assess opportunities to accelerate App revenue growth.
• Managers will be required to perform any other job-related duties assigned by their supervisor or management and may cover any revenue partner account during their tenure.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Knowledge and Skills

• Advanced Excel, Word, and PowerPoint are required.
• Knowledge of Hyperion, SQL, Visual Basic, Essbase and business intelligence tools preferred.
• Strong business acumen.
• Inquisitive, analytical, and creative.
• Motivation and proven ability to drive growth.
• Ability to collaborate cross-functionally and in a matrix environment.
• Ability to manage multiple projects at a time.
• Excellent written and oral communication skills, ability to tell a story with data.
• Strong interpersonal skills and ability to build relationships with decision-makers of all areas.
• Strong executive presentation skills.

Qualifications and Education

• Bachelor’s degree required; Masters preferred.
• Five to ten years related financial and business analysis experience and/or training; or equivalent combination of education and experience.
• Strong written and oral communication skills and be able to work effectively with all levels of internal and external stakeholders.
• Established success and advanced proficiency in the core competencies.

Financial / Quantitative responsibilities

• Support and Drive revenue for concessionaire accounts exceeding ~$250 Million.
• Ability to set and track financial goals for accounts quarterly, monthly, and weekly

Working Conditions

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.

The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.  

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.