Analyst, Onboard Revenue & Casino Strategy

This position is on – site in our Royal Caribbean Headquarters 1050

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Casino team has an exciting career opportunity for a full time Analyst, Onboard Revenue & Casino Strategy reporting to the Manager, Casino Analytics.

Position Summary

The position is responsible for maximizing revenue and margins from the casino for both Royal Caribbean International and Celebrity Cruises. This role is also responsible for partnering with Casino Marketing to increase program engagement. Additionally, this role supports the database marketing reinvestment strategy and analysis of Direct Mail and Email campaigns, and partners with Marketing, Consumer Outreach, and Revenue Management to drive aggressive growth in casino bookings at the most profitable margins possible. The success of this role will be measured by growth and profitability across all casino segments. This role will report to the Casino Analytics Manager.

Essential Duties and Responsibilities

• Ensure all casino partners have necessary data/insights to make necessary business decisions.
• Provide insight and strategy to drive revenue, lower costs, or provide efficiencies using expertise with little to no oversight.
• Proactively create reporting and dashboards that will influence data driven decisions.
• Lead, discover, and report on projects that will drive the team towards its goals.
• Actively manage all casino databases to ensure consistent and reliable data.
• Deliver insightful trends, analyses, and business recommendations on a regular basis.
• Partner with Shipboard Operations, IT, and Analytics to improve the quantity and quality of the casino database.
• Partner with internal Royal Caribbean teams to enhance the reporting structure and transparency.
• Perform any other job-related duties assigned by their supervisor or management.

Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Knowledge and Skills

• Expertise in database analytics and revenue optimization.
• Proficiency with business intelligence software/tools such as Power BI, SQL, or Hyperion.
• Knowledge of the principles of casino mathematics, including the calculation of theoretical loss, is a plus.
• Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, PowerPoint, database software, or related programs.
• Demonstrated leadership capabilities and effective verbal and written communication skills.
• Ability to read, write, and present extensive and complicated procedures.
• Ability to travel domestically and internationally and work flexible hours.

Qualifications and Education

• Four-year bachelor’s degree preferably in Mathematics/Statistics/Computer Science/Economics /Analytics/Business or BS/BA with combination thereof and related analytic work experience:
• MBA Preferred
• 3+ years of work experience in data analysis, business case development or other analytical position
• Strong proficiency in query/reporting/dashboard tools, SQL experience a plus.  Advanced Excel.
• Casino data analytics experience preferred.

Physical Demands

While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.  The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 25-35 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling between numerous offices.  A high noise level is possible if visiting shipboard or offsite locations.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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