Analyst, Health Operations

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Health Team has an exciting career opportunity for a full time Analyst, Health Operations reporting to the Manager, Health Operations.

The position is onsite and based in Miami, Florida.

Applicants must be legally authorized to work in the location where this position is based. The position is not eligible for immigration or work-visa sponsorship now or in the future.

At Royal Caribbean Group (RCG), we care about your health, financial security, and overall well-being. That’s why we provide a comprehensive and competitive benefits package designed to support what matters most to you across every area of life: physical, intellectual, emotional, and social. Here’s an overview of the benefits available to you, including but not limited to:

• Cruise and Travel Privileges
• Health and Wellness Benefits
• 401(k) + Employer Contribution (US Only)
• Company-Paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Comprehensive Time Off Package
• Parental Leave
• Employee Assistance Program (EAP)
• Training & Professional Development
• Tuition & Professional Certification Reimbursement (US Only)

Specific benefits may vary by location and position. See more details about our benefits here.

What does the Health Team do?

The Medical and Public Health Team at Royal Caribbean Group protects the health and wellbeing of guests, crew, and employees across ships, destinations, and shoreside operations. The team supports medical standards, public health compliance, prevention strategies, outbreak readiness, and health-related risk management, partnering cross-functionally to promote safe operations and continuous improvement aligned with global health best practices.

How you can make an impact:

• Diagnoses and corrects medical equipment system malfunctions.

What your day-to-day will look like:

• Test the functionality of medical equipment and make necessary adjustments and calibrations.
• Read and understand service manuals, operators’ manuals, data sheets, specification sheets, and related technical documentation.
• Maintain documentation of all service events, performance tests, preventive maintenance results, and corrective maintenance.
• Repair, troubleshoot, test, or perform preventive maintenance on medical equipment on-site.
• Repair, install, maintain, and calibrate a wide variety of medical equipment.
• Perform preventive maintenance in accordance with manufacturers’ instructions and checklists.
• Provide technical assistance and instruction to end users by phone, email, or on-site.
• Perform electrical safety inspections.

How to achieve success:

• Associate degree in biomedical engineering or a relevant field preferred.
• Minimum of 2 years of relevant experience.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
• Ability to communicate effectively with co-workers, managers, and customers.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends, as necessary.
• Ability to travel to all seaports in the continental United States and internationally.
• Ability to work independently and in a collaborative environment.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy and related medical conditions), age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, citizenship or immigration status, veteran or military status, or any other characteristic protected by applicable law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We are committed to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.