Analyst, Background Check

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Shipboard Talent Acquisition Team has an exciting career opportunity for a full-time Analyst, Background Check reporting to the Senior Manager, TA Operations.

This is an in-person role in Miami, Florida.

Position Summary:

The Background Check Analyst plays a vital role in maintaining the integrity of the hiring process by ensuring that all background screening processes are conducted efficiently, accurately, and in accordance with relevant laws and regulations. As the Background Check Analyst you will be responsible for managing the entire pre-employment background check process for all shipboard new hires, rehires, and 3rd party contractors. 

This role involves coordinating with internal teams, external vendors, and candidates to facilitate the pre-employment screening process including reviewing criminal records, credit histories, and other personal information related to background screening.

Essential Job Duties

• Background Check Management: 
  • Perform and oversee detailed background checks including criminal history, employment verification, education verification, and other relevant screenings.
  • Ensure accuracy and thoroughness in all checks.
  • Determines suitability of the individuals based on employment requirements.
  • Adjudicate background screening reports to established standards following a set process and controls to mitigate risk while using sound judgement and escalating as appropriate through a predefined escalation matrix.

• Data Analysis & Reporting: Analyze and interpret background check results to identify any discrepancies or red flags. Summarize findings in clear, concise reports for leadership.
• Compliance: Ensure all background checks comply with company policies, federal and state laws, and industry regulations. Maintain up-to-date knowledge of background screening laws and best practices, and implement improvements as needed. Maintain up-to-date knowledge of legal and regulatory requirements for background checks to ensure compliance with local and national laws
• Documentation: Accurately document all background check activities and maintain organized records in various HR systems. Ensure data integrity and confidentiality.
• Communication: Liaise with candidates, hiring managers, and external vendors to obtain necessary information and provide updates on the status of background checks.  Resolve any issues that arise during the screening process.
• Process Improvement: Identify opportunities for process improvements and develop standard operating procedures (SOPs) to enhance the efficiency and effectiveness of the background check process. Identify opportunities to streamline and enhance the user experience throughout the screening process, and proactively seek and suggest solutions to leadership.
• Confidentiality: Handle sensitive information with the utmost confidentiality and integrity.
• Attention to detail - The ability to meticulously review information and identify discrepancies in candidates’ backgrounds.
• Analytical Skills Proficiency in analyzing background check results and making informed decisions based on the findings.
• Knowledge of Compliance Regulations Familiarity with laws and regulations surrounding background checks, including data protection and privacy laws.
• Problem-Solving Abilities A proactive approach to resolving discrepancies or issues that may arise during the verification process.

Skills & Requirements

• Strong organizational, analytical, and problem-solving skills.
• Process-oriented, with a high level of attention to detail and ability to exercise critical judgment
• Ability to manage a large volume of varied requests and deliver with accuracy and speed.
• Adherence to strict procedures and documentation requirements.
• Maintain a high degree of confidentiality/discretion.
• Ability to adapt solutions to changing demands: anticipating the local, regional, and global impact.
• Experience working across cultures and in a matrixed environment (preferred); proven ability to work independently but also to build and sustain high-performing partnerships, both locally and globally.
• Strong work ethic – ability to work on own initiative and manage own time effectively.
• Ability to build effective and trusted relationships across the HR function.
• Excellent verbal and written communication skills in English, including the ability to effectively communicate with all levels of candidates/employees via phone and e-mail

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Criminal Justice, or a related field.
• Minimum of 2 years of experience in conducting background checks or a related Compliance, Audit, or HR role.

Preferred Qualifications:

• Certification in Human Resources (e.g., SHRM-CP, PHR).
• Experience working with international background checks.
• Familiarity with Fair Credit Reporting Act (FCRA) compliance.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.