Account Executive, Onboard Branding & Communications

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. 

The Royal Caribbean Group’s Celebrity Marketing Team has an exciting career opportunity for a full time Account Executive, Onboard Branding & Communications reporting to the Sr. Manager Onboard Marketing & Communications.

This position will be working onsite from Miami. 

Position Summary:

The Onboard Branding & Communications Account Executive (AE) will be responsible for implementing and executing the global onboard communication strategy as established by the Sr. Manager Onboard Marketing & Communications. This Account Executive will function as the Onboard Marketing point of contact for multiple internal departments including Marketing, Hotel Operations, Onboard Revenue, Product Innovation and Product Development and will additionally be responsible for implementing and supporting strategic and tactical branding initiatives and programs designed to exceed satisfaction targets within the onboard marketing channel.

The AE Onboard Branding & Communications will provide marketing support and oversight for the fleetwide shipboard Digital Content Manager and Assistant Digital Content Manager teams by outlining direction for implementing consistent and on brand printed guest communications, digital signage and stateroom TV content.

Essential Duties and Responsibilities:

• Support and provide oversight to ensure all guest facing communications align with our brand’s identity and messaging is consistently executed across the fleet.
• Responsible for distribution of information relating to Onboard Marketing & Communication efforts to the fleet.
• Maintains a rigorous calendar and project list of all deliverables and milestones. Responsible for tracking progress with the Project Management team to ensure that deadlines and approval milestones are met. 
• Works with internal creative teams to brief the approach and oversee the development of assets to support assigned onboard marketing or communications product.
• Partners with various marketing channels to ensure all communications follow brand standards from creation to ongoing support of a product or service onboard.
• Responsible for inputting the creative requests into Workfront, our project management system.
• Manages content and maintenance within our Onboard Marketing SharePoint site and communicates changes with Shipboard teams.
• Maintain constant communication with shipboard teams serving as a liaison between shipboard and shoreside departments for all guest communication needs.
• Develops content for kickoff meetings, market planning calls and other methods to inform and align partner teams on upcoming marketing plans.
• Performs other duties as required. 

Qualifications, Knowledge and Skills:

• Bachelor's Degree required from an accredited college or university 
• Minimum of 2 - 3 years business, marketing or agency experience
• 2 years of experience in creative concept development & execution, strategy and branding 
• Experience in supporting business partnerships, vendors, internal and/or cross functional teams 
• Able to manage and prioritize multiple projects simultaneously 
• Strong written and oral communication skills 
• Strong project management skills, especially under time and budget constraints 
• Ability to present plans and ideas to all levels of employees and management 
• Detailed and excellent knowledge of computers, Internet access, and the ability to navigate within a variety of software packages including Excel, Word, or related programs 
• Occasional travel required
• Comprehensive understanding and experience in effective internal and external communication strategies. 
• Ability to apply operational, conceptual and strategic thinking to objectives, proposals and performance. 
• Solid knowledge and understanding of Celebrity Cruises products, services, brand essence and marketing objectives relative to competitors and potential partners. 
• Ability to actively participate in cross-functional teams to define and implement product development and partnership strategies. 
• Strong presentation skills and ability to interact with all departments and levels of management throughout the organization, as well as, with external customers, partners and companies.
• Remain current on industry trends, business opportunities and competitive intelligence. Ability to work against deadlines and financial limitations. 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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