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Account Executive, Corporate Incentives Charter

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. 

 

This position will be working onsite from Miami. 

 

Position Summary: 

The Account Executive of Corporate, Incentive & Charter Sales serves as the day-to-day contact for the client post-sale and will oversee the coordination of various full ship charters and escort large corporate programs.   

This position serves as the liaison between the client, internal teams and department heads onboard to ensure flawless execution of the program while providing exceptional customer service to help create more repeat business for the company. 

 

Essential Duties and Responsibilities:  

  • Advises the dedicated Charter team of each new charter program and provides information on the financial and administrative components. 

  • Plans and coordinates customized events, special onboard programming and entertainment, unique food & beverage requests, production requirements, excursions, and custom itineraries, and other items that may be consistent with the parameters of the client's charter agreement.   

  • Liaises internally to obtain approval for any deviation from the standard cruise experience and presents costs to client. 

  • Maintains a day-by-day operational plan of customized daily activities & events and works with the shipboard management team and the client to create customized Cruise Compass daily programs.   

  • Escorts shipboard day visits and site inspection sailings. 

  • Manages VIP arrangements and special requests for the charter program and site inspections. 

  • Creates and distributes the operational plan for each charter to the shipboard management team, shore side colleagues and the client. 

  • Manages the post-sailing review process by compiling shipboard voyage reports, onboard revenue reports, rating and guest comment reports.  Responsible for the delivery of a complete post sailing financial & operational document to be discussed at a Post Sailing Review meeting with the client and used as the basis for improved performance from program to program. 

 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! 

 

No immigration sponsorship is offered. 

 

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property. 

 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. 


Nearest Major Market: Miami

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