Account Executive, Communication & Content

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Sales Communication Team has an exciting career opportunity for a full time Account Executive Communication and Content reporting to the Manager, Communication Content & Programs.

This position will be working onsite from Miami.

Position Summary:

The AE Comms & content is responsible for conceptualizing, developing, and managing compelling communication campaigns that support the Celebrity Sales organization. This role creates print and digital content aligned with the Celebrity brand voice, ensuring timely and strategic delivery across various multimedia channels, including video, digital, and promotional collateral. In close collaboration with cross-functional teams—including Legal, Sales Communication Design, Marketing, and external agencies—the specialist ensures communications are accurate, engaging, and legally compliant. The role also involves producing internal documents such as white papers, briefs, and presentations, as well as performing content audits and campaign performance analyses to inform long-term strategic decisions. This position plays a key role in reinforcing brand consistency, driving continuous improvement, and supporting the overall sales strategy through clear, effective messaging. 

Essential Duties and Responsibilities:

• Conceptualizes, plans, writes and proofs engaging Trade and Field Sales communications campaigns in the voice of Celebrity Sales.  This will include print and digital messaging in multi-media, video, print and digital collateral channels
• Communicates other related informative and promotional materials in appropriate brand voice for internal and external communications and media.
• Calendars and manages the timely release of communications 
• Develops documents including white papers, briefs and presentations
• Performs analysis to better inform current decisions that will have a long-range impact on the Celebrity Brand
• Partners with Sales Communication design, video and media creatives on a daily basis to ensure design and copy complement communication strategy
• Collaborates with Legal to ensure all communications consider laws governing copy such as registered and trademarked symbols, country of origin, offer communication, etc.
• Partners with external agencies when appropriate to drive asset development and final acceptance.
• Provides direction and support to other communication teams (Marketing, Sales, Call Centers, Operations, etc.). 
• Performs audits and updates of content to align with brand consistency, where applicable
• Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.
• Ensures the implementation of strategic initiatives in support of continuous improvement.
• Works alongside other departments in the organization to ensure key differentiators offer guests a true value proposition

Qualifications, Knowledge and Skills:

• Minimum of BA in Communications, Marketing or related field or directly related, equivalent experience
• Minimum of three (3) years’ experience in Communications, Marketing, eCommerce or related field
• Luxury/premium brand experience is highly preferred
• Excellent project coordination and content planning skill
• Excellent technical proficiency in modern communications and publication platforms such as AEM, Salesforce Marketing Cloud, YouTube, Facebook, LinkedIn, Pinterest
• Meticulous attention to detail; clear and concise communicator, committed to producing quality product; deadline conscious
• Creative skill and familiarity with digital, print and virtual media production
• Software experience in Mac and Windows applications including the Adobe Creative Suite, Excel, PowerPoint
• Mastery of English language and grammar.
• Assist manager and senior manager with budgeting as needed on a project basis. 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

No immigration sponsorship offered.

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