Recruiter, Sr

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Talent Acquisition team has an exciting career opportunity for a full time Recruiter, Sr reporting to the Dir, Shipboard Recruiting.

This role will work onsite in Mexico City office

Position Summary: 

The Senior Recruiter is responsible for recruiting for all positions within their assigned business unit.  As a Senior Recruiter you will directly recruit for supervisory/management positions and support recruitment efforts for difficult and niche roles within Shipboard Operations.  The Senior Recruiter will compile and deliver data analysis on recruitment effectiveness, pipeline and sourcing campaigns, and provide consultation to leadership regarding the labor market relative to their respective business unit.    

Essential Duties and Responsibilities: 

• Responsible for internally and externally recruiting all positions within the assigned business unit outlined above, up to and including Leadership/Manager level roles. 

• Works with hiring managers and HRBPs of assigned business unit(s), to review and understand the forecasted needs for talent acquisition, as well as responding to just-in-time requests. 

• Manages sourcing tactics and methods to proactively develop talent pools that align with the needs of the business 

• Actively sources passive candidates using sourcing tools, Boolean searches, networking, referrals and cold calling techniques 

• Manages work and complies with recruitment SOPs maintaining documentation as per company policies and processes keeping all systems up to date in real-time 

• Responsible for compiling a potential candidate long-list conducting competency-based telephone &/or skype interviewing techniques and providing short-list of best fit candidates to hiring leaders 

• Compiles metrics and prepares various reports that measure the effectiveness of corporate recruiting and staffing processes, as well as sourcing strategies 

• Hosts presentations and training for hiring leaders as needed 

• Staying current with current recruiting and market trends and adjust recruiting strategy accordingly 

• Provides new recruiter and refresher training to recruitment team as needed 

• Perform any other job-relate duties assigned by their supervisor or management 

Qualifications:  

• Bachelor’s degree in business or human resources or related field from an accredited college or university or the international equivalent.  

• Minimum 5 years of successful recruitment experience within a large and global organization; recruiting for Shared Services or Hospitality Industry required.  Experience in volume/ bulk recruiting a plus 

• Proven expertise with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS) 

• Ability to manage small-medium scale projects, ensuring their teams complete all projects on time and within budget.  

• Demonstrated capability to recruit positions in various levels of the organization (entry to senior level) 

• Proven ability in performing full cycle recruitment.  Source, interview and screen candidates (management, specialty and high-volume roles)  

• Strong interviewing and talent assessment skills; ability to understand and further the organization’s business objectives and employee performance objectives 

• Demonstrated ability to apply judgment to ambiguous or out-of-policy situations; attention to detail and the ability to deal appropriately with confidential information 

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve complex problems with a variety of variables. Ability to analyze large datasets and report relevant findings.   

• Excellent interpersonal and communication skills; Ability to communicate tactfully, verbally and in writing. Experience and ability to discuss with and influence leadership teams, manage relationships, as well as to collaborate with and influence various clients, stakeholders, department heads and related teams 

• Working knowledge of accepted human resources recruitment practices 

• Ability to acquire knowledge of recruitment processes in various countries 

• Ability to negotiate terms and conditions with candidates within established guidelines 

• Ability to follow strict compliance with company processes, procedures and regulations 

• Social Media savvy – strong understanding of search engine optimization (SEO) and will work along with the Recruitment Marketing team to boost digital posts with specific keywords to push for better visibility  

• Ability to productively work under tight time constraints and stressful situations 

• Travel may be required  

• Ability to read, write and speak in English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from management, co-workers, and shipboard employees 

Knowledge and Skills: 

• Knowledge of accepted human resource practices and all applicable laws governing employment and fair treatment of employees 

• Knowledge of general shipboard functions on a cruise ship, and the general concept of the shipboard organization preferred. 

• Knowledge of world geography, time differences and demographic  

• Demonstrates consistent dedication to candidates, business leaders, hiring managers, recruiting team members and the broader team 

• Proficiency of computers and Microsoft Office (i.e., Excel, Word, and PowerPoint). Strong Excel skills required.  

• Exceptional attention to detail  

• Solid experience with Applicant Tracking Systems 

• Prior work with PeopleSoft or other HRIS Enterprise Resource Planning System preferred 

Physical Demands:  

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodation.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.  The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus 

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. A high noise level is possible if visiting shipboard or offsite locations. 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.